Total Cost of Ownership is an estimate intended to help buyers determine the direct and indirect costs of a product over the duration of its serviceable lifetime. It’s a term that gets bounced around a lot with rugged tablets under the assumption that a product that breaks infrequently automatically has a lower TCO.
Of course there are a multitude of factors contributing to TCO, most of which are highly variable, but to assist in evaluating indirect costs we have put together the following Total Cost of Ownership Calculator.
We have based the figures on a 3 year expected service life as this is the most common expected service life for a business computer. Additionally there is independent industry data on failure rates for rugged and non-rugged devices over 3 years.
An indirect cost that is frequently forgotten is that when a device is being repaired, the days that it is out of service must be covered with a replacement device. Therefore the speed of service of your tablet manufacturer/reseller is of paramount importance over the long term.
Another hidden indirect cost is supplier bias for declaring devices beyond economical repair thus forcing a paid device replacement. This is exacerbated by warranty exclusions.
We have filled out some figures for you which you can edit and the table will update automatically. This page will be best viewed on desktops due to the amount of information and overall table width but it should still scroll on mobile.
Number of Devices
Based on 3 years expected service life
CONKER by Tablet Technologies
Rugged Competitor, e.g Panasonic
Consumer Grade Device' e.g. Ipad
|Unit Purchase Price|
|Initial Captial Outlay|
|Number of Repairs|
|Total Repair Cost|
|Number of Replacements|
|Lost Working Days|
|Lost Working Days Downtime Cost|
|Total Device Out of Service Days|
|Cost to Cover with Spare Devices|
Total Cost of Ownership