Total Cost of Ownership Calculator for Rugged Devices

TOTAL COST OF OWNERSHIP CALCULATOR FOR BUSINESS-RUGGED DEVICES

How do you work out the real cost of bringing rugged devices into your business?

Conker has helped hundreds of companies build sound business cases by outlining the return they can deliver and assessing the true cost of owning rugged tablets and phones.

The assumption that a product that breaks infrequently has a lower TCO is not always correct. To help you calculate and compare the Total Cost of Ownership (TCO) for your own business, we’ve built this handy calculator. Use it to determine the direct and indirect costs of a product over the duration of its serviceable lifetime. Here’s what it factors in:

Direct costs: Initial capital outlay, number of repairs and replacements, total repair cost
Indirect costs: lost time while devices are repaired, replacement device cover, supplier bias to replace devices early, speed of service
3-year expected life service (the most common expected timeframe for a business computer
Independent industry data: failure rates for rugged and non-rugged devices over 3-years


Expected service life:	3
Number of devices:	100	Based on 3 years expected service life:

There are a multitude of factors which contribute to TCO, many of which can be highly variable. Our calculator aims to give you a clear start using some sound, research-based rational.

We have pre-populated some figures here. Update the calculator with your own figures and the TCO sums will update automatically.

	CONKER by Tablet Technologies	Rugged Competitor, e.g. Panasonic	Consumer grade device, e.g. iPad
Unit purchase price	700	1400	350
Initial capital outlay	70000	140000	35000
Number of repairs	16	13	40
Total repair cost	2268	5670	5600
Number of replacements	2	5	40
Replacement costs	1400	7000	14000
Lost working days	18	18	80
Lost working day downtime costs	9000	9000	40000
Total device out-of-service days	36	252	1120
Cost to cover with spare devices	700	10000	43100
Total Cost of Ownership	83368	171670	137700



Running cost as % of HW cost	0.1910	0.2262	2.9343
Spares devices	1	7.1429	123.1429
Spare devices as %age	0.01	0.0714	1.2314
Number of devices	100	100	100
Expected service life	3	3	3
Year 1 failure rate	3.5	3.5	18
Annual failure rate multiplier	2.25	2.25	2.1
Service life failure rate 2	0.18	0.18	0.8
% of faults repaired 1	0.9	0.75	0.5
% of faults resulting in replacement	0.1000	0.25	0.5
Average repair cost 1	0.2	0.3	0.4
Days w/out device per service 3	2	14	14
Downtime cost per day 1	500	500	500
% service life days without dev.	1.0568	0.8806	0.1142


1 - Assumed values
2 - Based on independent industry data
3 - Based on our service record and reported service record of other parties


Expected service life:	3
Number of devices:	100	Based on 3 years expected service life:

There are a multitude of factors which contribute to TCO, many of which can be highly variable. Our calculator aims to give you a clear start using some sound, research-based rational.

We have pre-populated some figures here. Update the calculator with your own figures and the TCO sums will update automatically.

	CONKER	Rugged Competitor	Consumer product
Unit purchase price	700	1400	350
Initial capital outlay	70000	140000	35000
Number of repairs	16	13	40
Total repair cost	2268	5670	5600
Number of replacements	2	5	40
Replacement costs	1400	7000	14000
Lost working days	18	18	80
Lost working day downtime costs	9000	9000	40000
Total device out-of-service days	36	252	1120
Cost to cover with spare devices	700	10000	43100
Total Cost of Ownership	83368	171670	137700



Running cost as % of HW cost	0.1910	0.2262	2.9343
Spares devices	1	7.1429	123.1429
Spare devices as %age	0.01	0.0714	1.2314
Number of devices	100	100	100
Expected service life	3	3	3
Year 1 failure rate	3.5	3.5	18
Annual failure rate multiplier	2.25	2.25	2.1
Service life failure rate 2	0.18	0.18	0.8
% of faults repaired 1	0.9	0.75	0.5
% of faults resulting in replacement	0.1000	0.25	0.5
Average repair cost 1	0.2	0.3	0.4
Days w/out device per service 3	2	14	14
Downtime cost per day 1	500	500	500
% service life days without dev.	1.0568	0.8806	0.1142


1 - Assumed values
2 - Based on independent industry data
3 - Based on our service record and reported service record of other parties

More about this Total Cost of Ownership calculator and comparison tool

There are a multitude of factors which contribute to TCO, many of which can be highly variable. Our calculator aims to give you a clear start using some sound, research-based rationale.

We have pre populated some figures here. Update the calculator with your own figures and the TCO sums will update automatically.

This page is best viewed on desktops due to the amount of information it contains (but it does work on a mobile with some scrolling).

Conker’s approach to Total Cost of Ownership

There are many hidden costs to consider as part of the total cost of ownership so naturally our calculations carry many assumptions. We are very confident when it comes to:

Our recommendation to repair rather than write-off
Our 2-day turnaround time
Our low-cost parts.

How else can I mitigate unforeseen costs?

One of the safest ways to mitigate unforeseen costs which we recommend is to extend your warranty to include accidental damage cover.