Driving Productivity With Rugged Devices in the Utility Industry

Most utility companies operate their business from the field. As a result, communication and mobility play a crucial role in completing day-to-day tasks. Rugged devices in the utility industry are the best options to meet these needs. Driving Productivity With Rugged Devices in the Utility Industry.

Statistics of Rugged Devices in the Utility Industry

These days, it is rare to see workers in the utility industry doing their jobs without a mobile device. Any utilities across the board – water, electric, gas, telecommunications, and oil understand the importance of letting their field workers use reliable devices. After all, these devices will ensure workers are able to communicate with the main office, transmit and complete work orders, undertake audits, and ensure timely dispatch and routing. 

In a study published by utility research firm Chartwell, rugged tablet use in the utility industry doubled between the years 2014 and 2015. Furthermore, the use of rugged laptops grew up to 68 percent in 2015 from just 62 percent in 2014. The use of rugged devices is believed to grow even more in the future. The strength of these rugged devices ensures improved productivity for workers in the utility industry.  

Rugged Devices in the Utility Industry: Changing How Work Is Done

Meter Data Collection

Meter reading technicians require devices to allow them to be constantly on the move. Day in and day out they carry out important tasks such as maintaining utility meters. Therefore, rugged devices help improve efficiency in their tasks. They help workers communicate and perform their duties while staying connected at all times.

Furthermore, rugged devices do not only offer mobility. They’re also powerful in providing tools like navigation and connectivity, barcode scanners, and tags.


Proper communication is crucial to every single workplace. This includes utility personnel, who pass information to their coworkers on a regular basis. Because of this, it is critical for them to have powerful communication devices.

Rugged handheld devices allow workers to communicate easily, such as status updates and other important alerts. Furthermore, rugged mobile devices permit workers to stay connected, no matter how far, through different channels like WLAN, cellular broadbands, and many others.

rugged devices in the utility industry

Asset lifecycle management

Utility workers and asset management technicians rely on their rugged tablets and other devices to schedule and plan work, identify issues, maintain equipment, and many more. Rugged devices assist and make work simple and easier, with features like sunlight readability and easy scanners. 

Infrastructure GIS mapping

Navigating is easier with a rugged handheld device. The GPS location data is accurate and can provide GIS mapping, helping utility personnel find power lines, wires, and others much faster. With these tools, identifying and locating important assets in different settings makes work easier for technicians. 

No matter the location, with a built-in GPS and a powerful processor, work stays productive and efficient.

Rugged Devices in Utility Industry Improves Customer service

With rugged computers, utility service providers have an easier time fulfilling customers’ requests and solving problems. The technology that rugged devices provide allows workers to communicate and access important information, as well as finish work, easier navigation, keep track of equipment and assets, and many more.

Rugged devices have helped providers increase efficiency and work productivity and accuracy. With this, they’re able to save time, and money, and satisfy customers. Check out Conker SX-50 today.