windows ce

Navigating the Windows CE Era: Embracing the Future with Rugged Devices

Old Windows CE Devices

Rugged Devices

In the rugged technology industry, adaptability is the cornerstone of survival. We’ve witnessed the rise and fall of various operating systems, and one such chapter comes to a close with Windows CE. This stalwart OS has served businesses faithfully for decades, but as the sun sets on its support, it’s imperative to chart a new course.

Where this Left Businesses that had Invested in Windows CE Devices for the Long Run

If you find yourself deeply rooted in the world of Windows CE, you’re not alone in feeling a mix of nostalgia and concern as the news of its discontinuation hit. You put your trust in this platform, investing in rugged devices that have served you well. Now, at this crossroads, you face the challenge of transitioning to a new operating system that can carry your critical operations forward.

A Solution: Embracing the Future with Rugged Alternatives

In this transitional phase, it’s important to explore options that not only fill the gap left by Windows CE but also propel your business into the future. There are various avenues to consider, from alternative software options that can be retrofitted onto existing hardware to purpose-built rugged devices designed for the demands of modern businesses.

Among these alternatives, there’s a standout solution: Conker’s NS82 2D and NS101 rugged devices. These devices are crafted with a deep understanding of the rugged tech landscape, embodying a blend of durability, performance, and adaptability that sets them apart.

Introducing Conker's NS82 2D and NS101: Pioneering the Future of Rugged Computing

Conker NS82 2D: This is a device that defines excellence. With a powerful processor and a range of connectivity options, the NS82 2D ensures seamless operation in even the harshest environments. Its rugged build can withstand the most demanding conditions, making it an essential tool for logistics, manufacturing, and field services.

Conker NS101: The NS101 takes rugged computing to a whole new level. It offers a versatile solution for businesses seeking top-notch performance. With its expansive touchscreen display, ergonomic design, and cutting-edge processing capabilities, it empowers your workforce to accomplish more, no matter their challenges.

Conker NS101

Conker NS101

  • 10.1" Windows Tablet
  • Windows 10 / Win 11
  • Only 1140g
  • IP65 Rated
  • 8GB RAM

Conker NS82 2D

  • 8" Windows Tablet
  • 16 hour battery
  • IP65 Rated
  • Windows 10
  • 2D Barcode Scanner

In the rugged tech world, evolution isn’t just an option—it’s a must. Embrace the change, and let’s forge ahead together. We understand that transitioning from Windows CE to a new platform can be a complex journey. That’s why our dedicated team of experts is here to help you transition and enjoy our RELAX Warranty, standard on every Conker Rugged Device.

Explore Tailored Solutions with Our Sales ExpertsNo quibble hassle-free service. Only from Conker.

Hassle-Free Rugged Mobility.

Looking for a solution as unique as your business? Our seasoned sales representatives are ready to collaborate with you. Reach out today to schedule a conversation and let’s craft a bespoke solution that perfectly aligns with your rugged technology needs. Your journey to seamless operations starts here.

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Top 10 Rugged Smartphones 2023

|  Rugged Smartphones  |

Rugged Devices

The Evolution and Importance of Rugged Smartphones in the Digital Age

In today’s fast-paced digital era, our reliance on smartphones is undeniable. From connecting with loved ones to managing work tasks, these devices have become an integral part of our daily lives. However, as the demand for sleeker and more feature-rich smartphones grows, so does the need for devices that can withstand the challenges of our active lifestyles and demanding professions. Enter the rugged smartphone: a device designed to endure where others fail. 

This article delves into the evolution, significance, and top contenders in the rugged smartphone market, offering insights into why these durable devices are making waves in 2023.

In the age of sleek designs and glass-covered aesthetics, the rugged smartphone stands out as a testament to durability and practicality. These devices, built to withstand the harshest of conditions, have carved a niche for themselves in the ever-evolving world of mobile technology. But how did we arrive at this point, and why are rugged smartphones more relevant now than ever before?

rugged smartphone 2022 Conker

A Brief History of Mobile Phones

The journey of mobile phones began in the 1970s, with the introduction of the first commercially available mobile phone, the Motorola DynaTAC 8000X. This bulky device, often referred to as the “brick phone,” was a far cry from the slim and sleek designs we’re accustomed to today. However, it set the stage for a revolution in communication.

As technology progressed, phones became smaller, more affordable, and more accessible to the general public. The 90s saw the rise of the Nokia 3310, a phone celebrated for its near-indestructible nature. This was perhaps the first inkling of the potential market for durable phones.

The Birth of the Rugged Smartphone

The early 2000s marked the beginning of the smartphone era. With the introduction of Apple’s iPhone in 2007, the emphasis shifted towards large touchscreens, internet connectivity, and a plethora of apps. However, this shift also brought about a vulnerability in design. Glass screens and slim bodies meant that these devices were susceptible to damage from drops, water, and dust.

Recognising the need for durable alternatives, manufacturers began producing rugged smartphones. These phones, built with durability in mind, were encased in tough shells, often rubberised for grip and shock absorption. They were designed to meet military specifications for toughness and were resistant to water, dust, and drops.

Why Rugged Smartphones Matter

  • Occupational Necessity: For many professionals, especially those working in challenging environments like construction sites, mines, or oil rigs, a regular smartphone doesn’t cut it. They need a device that can withstand the rigours of their job. Rugged smartphones, with their reinforced designs and durability features, fit the bill perfectly.
  • Outdoor Enthusiasts: Adventurers, hikers, and campers often expose their devices to elements that would quickly damage a regular phone. Whether it’s the pouring rain, dusty trails, or the occasional drop on rocky terrain, rugged smartphones can handle it all.
  • Long-Term Savings: While rugged smartphones might come with a slightly higher price tag initially, long-term savings are evident. The cost of replacing or repairing a damaged regular phone can quickly add up, making rugged phones a cost-effective choice in the long run.

Top 10 Rugged Smartphones of 2023

In the expansive ocean of robust smartphones, a handful shine for their outstanding durability, advanced features, and user-friendly design. Here’s a glimpse of the top 10 rugged smartphones of 2023:

#1 Samsung Galaxy XCover6 Pro

Unlock the power of productivity with the Samsung Galaxy XCover6 Pro, the rugged smartphone designed for professionals who demand the best. Crafted with precision from top-quality materials, this device is built to withstand the rigours of your workday.

The Samsung Galaxy XCover6 Pro offers unrivalled durability and performance in any environment. With its military-grade durability, IP68 rating, and integrated barcode scanner, it’s a versatile choice for professionals. Stay connected, productive, and ahead of the game with this sleek and reliable device.

  • Best for: Overall performance.
  • Samsung DeX support
  • MIL-STD 810G 1.5m drop test certification
  • IP68 rating
  • removable battery
  • Pogo Pin support for accessories
rugged smartphone 2022

#2 Conker SX50-2D

The Conker SX50 is a robust handheld barcode scanner designed to improve business operations by streamlining data collection and management in demanding environments. Its durability, advanced scanning capabilities, long-lasting battery life, and user-friendly design make it a valuable tool for industries that require efficiency and precision.

Upgrade your data collection process with the Conker SX50 Rugged Handheld Barcode Scanner and experience unmatched durability and performance. Don’t let inefficiencies slow you down; choose the SX50 and stay ahead of the curve in data management and logistics.

  • Best for: Advanced data collection in rugged settings.
  • Zebra SE4710 2D Barcode Scanner
  • 6GB RAM, 128GB Storage
  • Dockable with 4,000 mAh battery
  • Fingerprint Sensor

#3 Conker SX55

In a world where sleek designs and delicate devices dominate, the Conker SX55 stands as a beacon of durability and practicality. Its ability to excel in challenging environments makes it a valuable tool for professionals and adventurers alike.

Upgrade to the Conker SX55 and experience a robust smartphone that doesn’t compromise on performance or durability. It’s time to embrace a device that can keep up with your active lifestyle and demanding profession.

  • Best for: Versatility in tough environments.
  • Newland 2D barcode scanner
  • IP68 and drop tested for road readiness
  • Dockable with 4,000 mAh battery
  • 12mm thickness and 250g

#4 Kyocera DuraForce Pro 3

The Kyocera DuraForce Pro 3 redefines what a rugged smartphone can be. It combines sleek design, powerful performance, and rugged durability to ensure you’re always ready for your next adventure or workday. Experience the perfect companion for rugged adventures. Don’t compromise on style or reliability when you can have it all.

  • Best for: Sleek design with 5G support.
  • Qualcomm Snapdragon 7 Gen 1 processor
  • 6GB of RAM, 128GB of internal storage
  • three rear cameras
  • large capacity 4,500 mAh battery.
CONKER NS6 rugged device 6

#5 Conker NS6-2D

In a data-reliant world, the Conker NS6 is your trusted companion for accurate barcode scanning and data collection. Whether you’re in warehousing, logistics, or any industry that calls for precision, this smartphone empowers you to excel.
Upgrade to the Conker NS6 and experience a rugged smartphone that doesn’t compromise on performance or durability. It’s time to elevate your data collection game and ensure that your business runs smoothly.

  • Best for: Barcode scanning and data collection
  • Smallest Full Windows 10 Enterprise Tablet
  • Honeywell N3680 2D Barcode Scanner
  • 5,000mAh Battery
  • IP65 Rated

#5 Unihertz Tank

The Unihertz Tank is more than just a smartphone; it’s your intrepid companion for outdoor adventures. Its sizable battery, high-resolution camera, and powerful torch ensure you’re always prepared for whatever the wilderness throws your way.

Opt for the Unihertz Tank and set off on outdoor adventures with confidence. It’s time to explore the world without limits.

  • Best for: Extended battery life.
  • MediaTek MT6789 processor
  • 12GB of RAM, 256GB of internal storage
  • massive 22,000 mAh battery
  • 1200-lumen flashlight.

#7 Doogee S100 Pro

The Doogee S100 Pro is your lifeline. Its exceptional endurance, night vision capabilities, robust construction, and powerful performance make it the perfect choice for post-apocalyptic survival. Don’t leave your survival to chance; equip yourself with the S100 Pro and stay connected when it matters most.
Prepare for the unexpected and choose the Doogee S100 Pro as your ultimate post-apocalypse survival companion. Your future may be uncertain, but your smartphone doesn’t have to be.

  • Best for: Apocalypse survival.
  • 22,000 mAh internal battery
  • 108MP AI camera
  • 20MP night vision camera
  • MediaTek Helio G99 processor.

#8 Cat S62 Pro

The Cat S62 Pro is your trusted companion when you need to see beyond what’s visible to the naked eye. Its thermal imaging capabilities provide a unique advantage in various industries, from construction and maintenance to emergency response. With its robust construction and reliable performance, it’s a tool you can depend on in the most demanding environments.

Choose the Cat S62 Pro for thermal imaging excellence in a rugged smartphone. See more, do more, and stay ahead of the curve with this exceptional device.

  • Best for: Thermal imaging.
  • FLIR Lepton 3.5 thermal camera
  • 5.7-inch display
  • Qualcomm Snapdragon 660 processor
  • Android 10.

#9 Blackview BV9900 Pro

The Blackview BV9900 Pro is a robust mobile phone that caters to those who require durability without compromising their photography passion. Whether you’re utilising its thermal imaging camera for work or its underwater mode for leisure, this mobile phone is prepared to deliver.

Capture moments both above and beneath the surface with confidence, knowing that your BV9900 Pro is crafted to withstand the most challenging of conditions.

  • Best for: Underwater photography.
  • Thermal imaging camera
  • underwater mode
  • MediaTek Helio P90 processor
  • 5.84-inch FHD+ screen.

#10 Ulefone Armor 9

The Ulefone Armor 9 is a durable mobile phone that caters to professionals who require endoscopic inspection capabilities. Whether you’re conducting inspections in confined spaces or need to identify thermal anomalies, this mobile phone is designed to assist you in your work.

  • Best for: Endoscopic inspections.
  • Endoscope support
  • FLIR thermal imaging camera
  • 64MP main camera
  • MediaTek Helio P90 processor.

The Modern Rugged Smartphone

Today’s robust smartphones are not only about durability. They come packed with features that rival, and sometimes even surpass, those of mainstream smartphones. High-resolution cameras, powerful processors, ample storage, and long-lasting batteries are now standard in many robust devices.

Furthermore, manufacturers have realised the importance of aesthetics. Early robust phones were often bulky and unattractive. However, modern robust smartphones boast sleek designs that don’t compromise on toughness.

The Future of Robust Smartphones

With advancements in technology, the line between regular and robust smartphones is blurring. Features like water and dust resistance are becoming standard in many flagship phones. However, there will always be a need for devices that can handle extreme conditions.

In the future, we can expect robust smartphones with even more advanced features. Think solar charging for extended battery life in remote locations, satellite connectivity for areas without mobile coverage, and advanced sensors to detect environmental conditions.


The digital age has brought about a plethora of devices designed to make our lives easier. However, the robust smartphone stands out as a device that doesn’t just add convenience but also ensures reliability in the toughest conditions. As technology continues to evolve, the robust smartphone will undoubtedly adapt, ensuring that no matter where we are or what we’re doing, we’ll always stay connected.

Get to know the top rugged Android smartphones here.

Rugged Devices and IP Ratings

ATEX Certification: Ensuring Safety in Hazardous Environments

In today's highly advanced and interconnected world, industries like oil & gas, chemical and petrochemical have achieved remarkable strides in enhancing efficiency and productivity. However, these sectors primarily operate in challenging and hazardous environments characterised by the presence of flammable gases, vapours, and dust particles. Ensuring safety in such conditions is of utmost importance, and one crucial aspect that plays a significant role in enabling a safe working environment is the ATEX certification.

This certification, established in accordance with the strict European Union guidelines, sets standards for equipment and protective systems intended for use in explosive atmospheres. By adhering to ATEX regulations, companies can mitigate risks, protect human life, and safeguard valuable assets, ensuring operations proceed smoothly and securely.

Understanding ATEX Certification

ATEX (ATmosphères EXplosibles) is a comprehensive certification standard that was originally developed in the European Union to meticulously regulate equipment and protective systems designed for usage in potentially explosive atmospheres. This certification guarantees that devices, machinery, and components not only comply with stringent safety requirements but also undergo rigorous testing to minimise the risk of explosions or fires in hazardous environments. By setting the bar high in terms of safety, ATEX ensures utmost protection and peace of mind in potentially volatile settings.

Zone Classifications

ATEX certification classifies hazardous environments into distinct zones, determined by the frequency and duration of explosive atmospheres' presence. These zone are:

  1. Zone 0: In this zone, an explosive atmosphere is present continuously or for long periods. Equipment designed for Zone 0 environments must possess the highest level of protection to prevent ignition.
  2. Zone 1: Explosive atmospheres are likely to occur during normal operations. Equipment used in Zone 1 areas must be suitably designed and certified to prevent ignition under such conditions.
  3. Zone 2: Explosive atmospheres are less likely to occur, and if they do, they are of short duration. Devices intended for Zone 2 must still be constructed to prevent ignition but with slightly relaxed requirements compared to Zone 1.

Zone 2 Requirements

For devices to achieve ATEX certification for Zone 2, they must meet stringent criteria:

  • Enclosure and Housing: Devices must feature robust construction with well-sealed enclosures to prevent the ingress of potentially explosive substances.
  • Temperature Limits: All components must operate within prescribed temperature limits to avoid generating sparks or excessive heat.
  • Electrical and Mechanical Design: Wiring and internal components should be designed to minimise the risk of sparks or ignition.
  • Testing and Certification: Devices undergo thorough testing to ensure they meet the specified safety standards for Zone 2 environments.

ATEX vs. IP Rating

While ATEX certification specifically concentrates on preventing explosions in hazardous atmospheres, the Ingress Protection (IP) rating system assesses a device's resistance to solid particles and liquids, covering a broader range of environmental factors. It is worth noting that IP ratings, although comprehensive, do not directly address explosion risks, making ATEX certification more suitable and imperative for environments where explosive hazards exist. Therefore, it is crucial to consider both ATEX certification and IP ratings when selecting equipment for hazardous environments to ensure optimal safety and functionality.

Industries Requiring ATEX Zone 2 Certified Devices

ATEX Zone 2 certified devices play a crucial role in various sectors, ensuring safety and preventing potential hazards in environments where explosive atmospheres are less likely but still possible. These industries rely on such devices to maintain operational efficiency while adhering to stringent safety standards. Here are some key sectors and industries that require ATEX Zone 2 certified devices:

  • Oil and Gas Industry: The primary sector relies heavily on ATEX Zone 2 certified devices. These devices are essential due to the presence of flammable gases and vapours throughout drilling, refining, storage, and transportation processes.
  • Chemical Industry: Chemical facilities can greatly benefit from employing ATEX Zone 2 certified devices. These devices effectively mitigate the risks of explosions during routine operations, ensuring enhanced safety measures throughout production, handling, and storage processes.
  • Pharmaceutical Manufacturing: In pharmaceutical plants, the utilisation of volatile substances necessitates the usage of ATEX Zone 2 certified devices. This imperative measure ensures the safety of workers and mitigates the risk of potential explosions.
  • Food and Beverage Processing: Industries engaged in food processing and packaging may require the use of ATEX Zone 2 certified devices to ensure compliance with safety standards when dealing with combustible dust and vapours. Adopting such measures is crucial to maintain a secure operational environment.
  • Paint and Coatings Manufacturing: ATEX Zone 2 certified devices are vital in facilities that handle paints, solvents, and coatings due to the potential explosion risks associated with these substances.
  • Wastewater Treatment: To ensure compliance with safety regulations, treatment plants handling wastewater, sewage, and other hazardous substances must utilise devices that are certified for ATEX Zone 2. This certification guarantees utmost safety while maintaining the intended meaning and purpose.
  • Mining Industry: Flammable gases and dust particles commonly exist within mines, amplifying the importance of employing ATEX Zone 2 certified devices. These devices play a critical role in ensuring effective communication, monitoring, and safety measures are in place.
  • Power Generation: To ensure safe operation, power plants utilising diverse energy sources may necessitate the use of ATEX Zone 2 certified devices, especially in locations where combustible substances are present. This precautionary measure is crucial for maintaining security and mitigating potential hazards.
  • Petrochemical Industry: Petrochemical facilities involved in the refining and processing of hydrocarbons, much like the oil and gas sector, derive advantages from the utilisation of ATEX Zone 2 certified devices.
  • Agricultural and Farming: Environments where flammable gases and vapours are present, such as storage areas for agricultural chemicals and fuel, can utilise ATEX Zone 2 certified devices.
  • Textile Manufacturing: In the textile industry, there are specific processes that involve combustible materials. For this reason, it is crucial to prioritise the use of ATEX Zone 2 certified devices to ensure a safe working environment is maintained.
  • Transportation and Logistics: Locations like fuel storage depots, warehouses, and distribution centres may require ATEX Zone 2 certified devices to ensure safety during handling and storage of hazardous substances.
  • Aerospace Industry: The use of ATEX Zone 2 certified devices is essential in aerospace manufacturing where volatile materials are involved. This ensures safety and compliance while maintaining high standards of operation.

Rugged Mobile Devices in the Hazardous Industry

Rugged mobile devices are essential tools for maintaining communication, monitoring processes, and ensuring worker safety. These devices, often used in Zone 2 environments, require ATEX certification to guarantee their safe operation. Features of ATEX-certified rugged mobile devices include:

  • Durability: Rugged devices are designed to withstand harsh conditions, such as extreme temperatures, humidity, and mechanical stress.
  • Sealing: ATEX-certified devices have robust sealing mechanisms to prevent the entry of hazardous substances.
  • Intrinsically Safe Design: These devices are engineered to prevent sparking or overheating, reducing the risk of ignition.
  • Battery Safety: Batteries used in ATEX-certified devices are designed to minimise the potential for energy discharge that could cause ignition.
  • Emergency Communication: Rugged mobile devices enable workers to stay connected, call for help, or report incidents promptly, enhancing overall safety.

The presence of ATEX certification is crucial for maintaining safety in hazardous environments. ATEX-certified rugged mobile devices are indispensable tools, allowing workers to communicate, monitor, and collaborate efficiently while mitigating risks in potentially explosive atmospheres. With technological advancements, the integration of Conker ATEX-certified devices into industrial processes significantly enhances both worker safety and overall operational efficiency.

Conker Rugged Devices

Conker is a leading provider of rugged devices that are designed to withstand tough environments and challenging conditions. Our devices are built to withstand drops, vibrations, extreme temperatures, and exposure to water and dust, making them ideal for use in industrial, commercial, and outdoor settings. Conker devices are also highly customizable, with a range of accessories and add-ons available to meet the specific needs of different industries and applications.

One important feature of Conker's rugged devices has been their IP rating. Building on the popularity and success of the IP67 rated SX50 2D, Conker is proud to introduce an ATEX rated device, the SX50 EX, that not only a high degree of protection against dust, water, and other environmental hazards but is covered by ATEX Zone 2 certification. This makes them well-suited for use in environments where dust, water, and where explosive atmospheres are less likely but still possible, such as oil & gas, chemical and mining industry.

To find the right rugged device with the perfect amount of ruggedness for your business get in touch with us today.

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About Conker

Founded in 2008, Conker is a British producer of business-rugged tablets, touch screens, and mobile devices, providing durable and reliable systems for successful digital transformation. The firm’s consultative approach delivers fit-for-purpose solutions that improve productivity and streamline business processes, supported by its easy-to-work-with UK-based service team. Customers include Eastern Forklift Trucks Limited and the food waste company, Winnow Solutions. Conker has a partnership with Fusion UEM by VXL and intends to expand its technology partnerships.

Led by founder and CEO, James Summers, Conker’s collaborative approach now empowers mobile workers to measurably improve productivity and make their lives easier by automating the mundane and streamlining business processes. The business has received recognition within The Financial Times’ FT 1000: Europe's Fastest-Growing Companies (2018) and Deloitte’s Technology Fast 500 (2017). The company legally trades as Tablet Technologies Ltd. For more information visit:

Rugged Windows Laptops

CONKER Announces Range of Rugged Windows Laptops


Conker is thrilled to announce the launch of its newest range of Rugged Windows Laptops to its Product Range

London, UK; 19 June 2023 | Conker, a leading provider of rugged mobile devices, is proud to announce the addition of 3 new products to its extensive range. The company has unveiled a state-of-the-art range of rugged Windows laptops designed to meet the demands of the supply chain, transport and logistics industry. With its robust construction, advanced features, and industry-specific capabilities, this new addition further solidifies Conker’s position as a trusted provider of durable technology solutions.

Meeting Industry Needs for Robust Devices

Rugged laptops have gained significant popularity in recent years, offering a reliable and durable computing solution for various industries. “Combined with our free accidental damage warranty these robust devices provide unmatched total cost and performance,” says James Summers, CEO of Conker. 

Rugged laptops are essential in demanding industries such as field service, utilities and construction. With their durability and reliability, they can withstand extreme conditions while ensuring seamless communication and real-time situational awareness.

By investing in rugged laptops, organisations can enhance productivity, reduce downtime, and ensure seamless operations in their respective industries.

  • Increased productivity: Rugged laptops can help device users be more productive by providing them with access to information and applications when they need them.
  • Improved safety: Rugged laptops can help improve safety by providing technicians with a way to communicate with other technicians and to access information in emergency situations.
  • Reduced downtime: Rugged laptops can help reduce downtime by being more resistant to damage than traditional laptops.
  • Increased security: Rugged laptops can help increase security by being more resistant to hacking and data breaches.

Key Features of Conker's Rugged Windows Laptop

The full range of laptops extend to 13.3 inch, 14 inch and 15.6 inch high brightness screens to cater for all types of use cases in the field.

  1. Robust Construction: The laptop is built to withstand extreme conditions, including dust, water, and drops.
  2. Powerful Performance: Equipped with powerful 11th generation Intel processors and ample memory, ensuring smooth operation of resource-intensive applications.
  3. High-Visibility Display: The laptop features a sunlight-readable screen, making it easy to view critical information even in bright outdoor environments.
  4. Extended Battery Life: With long-lasting battery performance, professionals can rely on the device for extended work shifts without interruption. Hot-swappable batteries across the range ensure easy continuous operation.
  5. Connectivity Options: All models support Wi-Fi 6, Bluetooth 5.1, GPS, NFC and 4G LTE, with support for 5G on larger models, enabling seamless communication and data transfer.


Conker’s new rugged Windows laptops are set to revolutionise the supply chain and logistics industry with their durability, performance, and industry-specific features. Embedded in the core of Conker’s promise to provide outstanding support and service is ensuring a consistent supply of stock and parts in order to support our customer path towards optimisation and efficiency. As a trusted provider of rugged mobile devices, Conker continues to deliver innovative solutions that enable businesses to thrive in challenging environments.

Rugged Windows Laptop 13.3

13.3″ Rugged Laptop

  • Windows 10 or 11
  • 11th Gen. Intel i5/i7
  • IP65 Rated
  • Dual Hot-swap Battery
  • Fingerprint Scanner
Learn More

14″ Rugged Laptop 14″

  • 14" Windows Laptop
  • 11th Gen. Intel i5/i7
  • IP65 Rated
  • Dual Battery Design
  • Fingerprint Scanner
Learn More

15.6″ Rugged Laptop

  • Windows 10 or 11
  • 11th Gen. Intel i5/i7
  • IP65 Rated
  • Hot-swap Battery
  • Fingerprint Scanner
Learn More

About Conker

Founded in 2008, Conker is a British producer of business-rugged tablets, touch screens, and mobile devices, providing durable and reliable systems for successful digital transformation. The firm’s consultative approach delivers fit-for-purpose solutions that improve productivity and streamline business processes, supported by its easy-to-work-with UK-based service team. Customers include Eastern Forklift Trucks Limited and the food waste company, Winnow Solutions. 


Led by founder and CEO, James Summers, Conker’s collaborative approach now empowers mobile workers to measurably improve productivity and make their lives easier by automating the mundane and streamlining business processes. The business has received recognition within The Financial Times’ FT 1000: Europe’s Fastest-Growing Companies (2018) and Deloitte’s Technology Fast 500 (2017). The company legally trades as Tablet Technologies Ltd. For more information visit:


Media Contact:

Name: Lindsay Britz

Email: [email protected]

Forklift Safety

Revolutionising Forklift Safety: The Power of Work Devices in Enhancing Operator Safety and Efficiency

National Forklift Safety Day serves as a crucial reminder of the paramount importance of workplace safety, particularly when it comes to operating forklifts. Forklifts play a vital role in various industries, facilitating the movement of heavy loads and streamlining logistics. However, their operation poses inherent risks that can result in accidents, injuries, and even fatalities if proper safety measures are not followed.

According to the British Safety Council, 25% of workplace transport injuries are caused by forklift truck accidents. This number is higher than injuries as a result of Large Goods Vehicle (LGV) or Heavy Goods Vehicles (HGV). 

In the quest for improved forklift safety, the utilisation of appropriate work devices has emerged as a significant factor. With the advent of technology, innovative solutions such as vehicle mounted tablets and rugged devices have been developed to enhance safety for forklift operators. These devices not only provide advanced functionalities but also help create a safer working environment by ensuring operators have the right information at their fingertips and are equipped with rugged tools that can withstand demanding conditions.

This article delves into the pivotal role that the right work devices can play in enhancing safety for forklift operators. Specifically, it focuses on the benefits of vehicle mounted tablets and rugged devices in forklift operations. By exploring the features, advantages, and real-world applications of these devices, we aim to shed light on how they can contribute to a safer and more efficient working environment.

By leveraging technology and adopting the appropriate work devices, businesses can empower their forklift operators with tools that facilitate real-time communication, interactive training, safety checks, and inspections. Furthermore, rugged devices can withstand the rigours of challenging environments, providing durability, visibility, and ergonomic designs.

As we delve into the intricacies of vehicle mounted tablets and rugged devices, it is important to recognize the considerations and practical aspects of implementing these solutions. Integration with existing systems, adequate training, and ongoing support are all critical elements for a successful deployment.

By embracing the power of technology and prioritising the safety of forklift operators, businesses can foster a culture of safety, reduce accidents, and protect their most valuable assets – their employees. Let us explore how the right work devices can be instrumental in achieving these goals and revolutionising forklift safety.

The Need for Enhanced Safety in Forklift Operations in the UK

Forklift operations in the United Kingdom are vital for numerous industries, including warehousing, construction, and manufacturing. However, the operation of forklifts comes with inherent risks that necessitate enhanced safety measures.

Statistics and facts on forklift accidents and injuries

In the UK, forklift accidents pose a significant threat to worker safety. Consider the following statistics:

  • According to the Health and Safety Executive (HSE), forklift accidents account for a substantial number of workplace injuries each year. In 2019/2020, there were approximately 1,500 reported non-fatal accidents involving forklifts in the UK.
  • The HSE also reported that forklift accidents resulted in an average of five fatalities annually between 2015 and 2020. These tragic incidents highlight the importance of implementing robust safety measures.
  • Factors contributing to forklift accidents in the UK include inadequate training, lack of risk assessments, insufficient maintenance, and improper use of forklifts.

Impact of accidents on workers, businesses, and productivity

Forklift accidents in the UK have significant consequences for both individuals and businesses:

Personal injuries and fatalities – Forklift accidents can lead to severe injuries, including fractures, crush injuries, and amputations. Fatalities resulting from forklift accidents have a devastating impact on the affected individuals’ families and communities.

Financial costs – Accidents result in financial burdens for businesses. Costs associated with forklift accidents include medical expenses, compensation claims, legal fees, equipment repairs, and potential fines for non-compliance with safety regulations.

Disrupted operations and productivity: When accidents occur, work comes to a standstill. Investigations, repairs, and increased safety measures disrupt operations, leading to downtime and decreased productivity.

Damage to reputation: Forklift accidents can harm a company’s reputation, affecting its standing within the industry and potential business opportunities. Rebuilding trust and recovering from reputational damage can be challenging and time-consuming.

Importance of adopting advanced safety measures

In the UK, adopting advanced safety measures in forklift operations is crucial for several reasons:

  • Compliance with regulations – The HSE sets out specific regulations and guidelines for forklift operations in the UK. Adhering to these regulations ensures legal compliance and demonstrates a commitment to worker safety.
  • Prevention of accidents and injuries – Implementing comprehensive safety protocols, conducting risk assessments, and utilising advanced work devices can significantly reduce the occurrence of forklift accidents. This prevention, in turn, reduces the number of injuries and fatalities among workers.
  • Improved productivity – A safe working environment increases productivity. When operators feel secure and confident in their surroundings, they can focus on their tasks, resulting in higher efficiency and output.
  • Protection of assets – Forklifts and the goods they handle represent substantial investments for businesses. By prioritising safety measures, businesses can safeguard their assets, reducing the risk of equipment damage, inventory loss, and associated financial setbacks.

In light of the statistics and the consequences of forklift accidents in the UK, it is evident that businesses must prioritise enhanced safety measures to protect their workers, comply with regulations, and maintain productivity and profitability.

Forklift Safety

Understanding Work Devices for Forklift Operators

In the quest for improved safety and efficiency in forklift operations, the use of advanced work devices has emerged as a crucial factor. Two key devices that can significantly enhance safety and streamline operations are vehicle mounted tablets and rugged devices. Understanding these work devices and their benefits is essential for promoting a safer working environment for forklift operators.

What are vehicle mounted tablets

Vehicle mounted tablets are ruggedised tablets specifically designed for use in industrial vehicles such as forklifts. These tablets are built to withstand the demanding environments of forklift operations, offering robust features such as:

  1. Sturdy construction to withstand shocks, vibrations, and extreme temperatures.
  2. Large, high-resolution touch screens for easy viewing and interaction.
  3. Mounting options to securely attach the tablet to the forklift.
  4. Connectivity options for seamless integration with other systems.

Vehicle mounted tablets offer a range of benefits that contribute to improved safety and efficiency:

  1. Real-time information access – Operators can access digital manuals, safety guidelines, standard operating procedures (SOPs), and other essential information instantly. This access ensures that operators have up-to-date instructions and can make informed decisions on the job.
  2. Communication capabilities – Vehicle mounted tablets enable seamless communication with supervisors, team members, and other stakeholders. Operators can receive real-time instructions, report incidents or hazards, and coordinate tasks, enhancing collaboration and responsiveness.

Importance of rugged devices in challenging environments

Rugged devices are designed to withstand harsh and challenging environments, making them well-suited for forklift operations. Key characteristics of rugged devices include:

  1. Durability – Rugged devices are built to withstand shocks, drops, vibrations, and exposure to dust, water, and extreme temperatures. This durability ensures their reliable performance in demanding work environments.
  2. Enhanced visibility – Rugged devices often feature bright screens with anti-glare properties, ensuring optimal visibility even in bright sunlight or low-light conditions. This visibility improves operator awareness and reduces the risk of errors.
  3. Ergonomic designs – Rugged devices prioritise user-friendly interfaces and ergonomic designs. Buttons, touchscreens, and physical keyboards are designed for ease of use, allowing operators to navigate the device effortlessly without distractions.

The use of rugged devices offers several advantages in forklift operations

  1. Longevity and reduced downtime – Rugged devices are built to withstand challenging conditions, reducing the likelihood of damage and the need for frequent repairs or replacements. This longevity translates into reduced downtime and increased productivity.
  2. Improved safety and reliability – By utilising rugged devices, operators can rely on equipment that remains operational even in harsh environments. This reliability enhances safety by minimising the risk of device failure during critical tasks.

Understanding the features and benefits of vehicle mounted tablets and rugged devices is crucial for businesses looking to enhance safety and efficiency in forklift operations. These work devices offer real-time information access, seamless communication, durability, enhanced visibility, and ergonomic designs. By leveraging these devices, businesses can equip their forklift operators with the tools they need to operate safely and efficiently in challenging environments.

The Role of Rugged Devices in Forklift Safety

1. Durability and Reliability in Challenging Environments

Rugged devices are specifically engineered to withstand the demanding conditions of forklift operations. They are built with robust materials and components that provide resistance against shocks and vibrations caused by uneven surfaces or heavy loads. Additionally, these devices can operate reliably in extreme temperature environments, ensuring uninterrupted performance.

Furthermore, the durability of rugged devices translates into extended lifecycles, minimising the need for frequent repairs or replacements. Unlike consumer-grade devices, rugged devices are designed to withstand the rigours of industrial settings, reducing the risk of damage and increasing the overall lifespan. This longevity results in reduced downtime and increased productivity for forklift operators.

2. Enhanced Visibility and Ergonomics

Rugged devices often feature high-resolution screens with brightness adjustments and anti-glare properties. These features enhance visibility, ensuring that forklift operators can clearly view information on the device’s display even in bright sunlight or low-light conditions. Improved visibility reduces the risk of errors and enhances operator awareness, contributing to a safer working environment.

Rugged devices prioritise user experience by incorporating user-friendly interfaces and ergonomic designs. Buttons, touchscreens, and physical keyboards are strategically placed for ease of use, allowing forklift operators to navigate the device effortlessly without unnecessary distractions. The ergonomic design of rugged devices reduces operator fatigue and discomfort, promoting productivity and safety during long shifts.

By incorporating rugged devices into forklift operations, businesses can significantly enhance safety and efficiency. The durability and reliability of these devices protect against shocks, vibrations, and extreme temperatures, ensuring uninterrupted operation in challenging environments. Additionally, the enhanced visibility and ergonomic features of rugged devices improve operator awareness and comfort, reducing the likelihood of errors or accidents. Embracing rugged devices as part of forklift safety measures demonstrates a commitment to providing operators with the tools they need to work safely and effectively in demanding industrial settings.

Setting the Standard for Strength And Safety

When it comes to rugged devices for forklift operations, Conker Rugged Devices stands out as the industry leader. The team is dedicated to delivering exceptional service and ensuring customer satisfaction. Conker’s range of rugged devices is specifically designed to meet the demands of challenging environments, prioritising strength and safety.

Conker, understand the significance of minimising downtime and providing prompt support to customers. Customers can expect only the best service turnaround time. Conker has a dedicated service team that is always ready to assist customers and partners, whether you need technical assistance, device repairs, or general support. This responsive approach, ensures that disruptions to your forklift operations are minimised and that business runs smoothly.

Conker also offers the best in the industry – Relax Warranty, providing customers with peace of mind and confidence in their rugged devices. Relax Warranty offers comprehensive coverage against manufacturing defects and faulty components. Relax Warranty, demonstrate Conker’s commitment to delivering high-quality and reliable products. In the unlikely event of an issue with a Conker device, Relax Warranty ensures that customers receive prompt resolution or replacement, minimising any potential downtime. When you choose Conker devices for your forklift operations, you can rely on robust and durable products, supported by exceptional service and support.

To learn more about Conker Rugged Devices and the comprehensive service offerings, check out Our Conker Service and Support page provides detailed information on our range of services, including device repairs, technical support, and warranty coverage. With Conker as your rugged device provider, you can have confidence in the reliability and durability of your devices, knowing that you have a dedicated team ready to support your business needs.

Choose Conker Rugged Devices for a superior rugged device solution, backed by excellent service and the industry-leading Relax Warranty. Experience the Conker advantage in enhancing the safety and efficiency of your forklift operations. Trust in Conker Rugged Devices as your partner in strength and safety.

Rugged Phone Cases

Choosing Between Rugged Devices and Rugged Phone Cases for Your Business

Conker Rugged Devices | #1 Reliable Tech Solutions

Rugged Devices

As businesses increasingly turn to mobile technology to improve their efficiency and operations, selecting the appropriate device can be a challenge. This is especially true for companies operating in harsh environments, where extreme conditions can create significant obstacles. In this article, we will compare rugged devices, such as handhelds and tablets, with rugged cases, and discuss their suitability for challenging conditions. 

Rugged devices are designed to withstand extreme temperatures, drop tests, and dust resistance with IP ratings, whereas rugged phone cases offer an affordable and easily replaceable option for protecting your existing mobile devices. Choosing the right device is crucial to maximising your investment in mobile technology. 

By weighing the pros and cons of rugged devices versus rugged phone cases, you can make an informed choice that meets your requirements and delivers dependable performance, even in the toughest conditions.

It is essential to consider any new hardware purchases carefully, as they can take up a significant portion of your IT budget. Some businesses may opt for a consumer device instead of a specifically designed rugged device to keep upfront costs down when deciding on the best device to deploy into the workforce. 

However, rugged mobile devices are not simply consumer products with protective casings, despite the misconception held by many. Although they can withstand the harshest work environments, they offer substantial long-term savings for all businesses.

Is a Rugged Phone Case The Answer For Your Business Needs?

When it comes to equipping your business with a mobile device, you may think that adding a rugged phone case to a consumer mobile phone for extra protection is a good option. However, a rugged device may be a better choice to withstand the harsh demands of a workplace environment.

Rugged devices that run on a Windows or Android operating system are specifically designed to resist damage from drops, dust, and water exposure. They have features like port covers and water resistance and have undergone durability tests to ensure reliable performance in the field. 

Some rugged tablets even offer wireless charging capabilities. Opting for a rugged device can provide peace of mind and ensure dependable performance in tough work environments. So, if you want a mobile device that can handle the demands of your business, a rugged phone may be a better long-term investment than just adding a phone case to a standard consumer mobile phone.

A Rugged Case Does Not Make For A Rugged Phone

Simply encasing a standard consumer mobile phone in a rugged case does not make it truly rugged.

rugged android 2

Truly Rugged Specifications

Windows and Android rugged devices are designed to handle tough, demanding work and are more durable than consumer mobile devices. They offer better productivity and reliability, especially in challenging environments like high-traffic areas or places with moisture and dust exposure. This is why rugged devices are used in various industries, from warehousing to retail and hospitality.

  1. To better understand why rugged devices are superior, it is crucial to examine their features. For instance, they have an exceptional ingress protection rating (IP rating), which means that they are safeguarded against liquid and dust ingress. In contrast, a rugged case cannot compete with the high-quality seals that come with a genuine rugged device. Although premium brand consumer devices do offer water protection, they usually come with a higher price tag and may not have complete dust protection. Moreover, seals on consumer mobile devices do not offer inherent drop protection, and the gaskets on these devices tend to rely on the glue. 

    As a result, they do not last for the three to five years that businesses require. In addition, there is little to stop employees from removing a device from its case or using it beyond the point where the case no longer provides adequate protection. Understand more about rugged IP ratings here.

2. Rugged devices are built to withstand shock and vibration and undergo extensive testing to ensure they will continue to perform under stressful daily use. Our drop test includes withstanding shocks without damage to exterior or interior parts. True rugged devices go far beyond just the strength of the outer casing. 

Interior components must also be able to rough out the constant drops, bumps, and shocks. Primarily a tough case seeks to protect the expensive good looks of a device and prevent screen damage; the most common and frustrating damage to handhelds and tablets. 

Yet despite videos of phones being dropped from helicopters, most people have experienced damage even with a case. The weak link is of course the device itself.

3. Rugged devices can withstand wide temperature ranges. No tough case can assist with this many cases exacerbate heat retention. A typical mobile device runs between 0º and 35ºC. 

Any warmer than this and the device will typically slow down due to thermal throttling. Drop below zero and consumer-grade batteries behave unexpectedly. Anything outside this restrictive range will cause consumer-grade batteries to degrade faster and be more likely to malfunction. 

Rugged devices can typically function without any problems in temperatures ranging from -20° C (or lower) to +50° C (or higher) without damaging the battery or invalidating the warranty.

4. Rugged devices are built for long-term serviceability. At Conker this has always been our primary rugged design consideration because we offer an accidental damage warranty as standard. This means we have to be confident about durability and make serviceability easy too. 

When you are equipped with consumer devices and tough cases you will eventually find that one or both of these is unavailable, likely within 3 years and certainly within 5. 

This dilemma of rapid product cycles eventually leaves businesses with equipment that cannot be serviced. In the scenario that cases become unavailable first, devices that you intended to use with that case can no longer be safely used.

5. Rugged devices can be properly and repeatedly cleaned. This was always relevant but of course, became pertinent with heightened awareness due to COVID-19. Not only do consumer devices not hold up well to alcohol and other chemicals (think screws & gaskets vs. shiny finishes and glue) a tough case gives you extra work as the case has to be removed to clean the device.

To understand the specifications of a rugged device, look for these four features: drop rating, temperature range, MIL-STD-810G, and IP rating.

When it comes to evaluating the ruggedness of a mobile device in order for it to stay productive, there are several factors to consider. One essential element is the device’s ability to withstand knocks and drops, which is measured by its drop rating.

Another important factor is the device’s ability to function in extreme temperature ranges. Some working environments expose devices to either hot or cold temperatures, making it crucial for a rugged device to function optimally under these conditions.

MIL-STD-810G is a certification that ensures the durability and resilience of a rugged device and its ability to operate in the harshest environments. The military grade certification requires the device to undergo a series of military-level tests that cover shock and vibration, among other factors.

Ingress protection, commonly known as the IP rating, is another critical factor in evaluating rugged devices. The IP rating specifies the extent to which a device is protected from solids and liquids entering it, with dust being a particularly long-term issue.

Battery Specifications For Rugged Devices

For businesses that rely on mobile devices, battery life is a crucial factor. Conker’s Windows and Android rugged devices are designed to have higher battery capacities compared to battery life device limitations on regular consumer phones. Additionally, the batteries of rugged devices can be replaced once they reach the end of their life, unlike typical consumer devices that may become impractical due to significant battery function decline after just two to three years of use.

Another advantage of rugged devices is their added versatility. Many rugged devices offer hot-swappable battery functions, which allow batteries to be replaced without powering off the device. With both internal and external batteries available, operational efficiency can be significantly improved.

However, simply adding a rugged case to a regular phone might cause the device to overheat. Batteries in any device typically generate heat, and a rugged case might inhibit the necessary heat dissipation for safe operation.

Charging Made Easy

Consumer devices often require users to repeatedly plug and unplug wired chargers, which can be time-consuming and awkward when dealing with multiple devices. This constant action can also cause rapid wear to the charging pins, and the charging ports are areas where dust and water can easily enter when damaged. 

Rugged devices commonly use a drop-and-dock solution for charging, providing a long-term, simple, and durable solution.

Using fit-for-purpose devices for business mobility is essential for efficiency in warehousing, logistics, or supply chain operations. Regardless of the industry, investing in devices that do not provide the best value, in the long run, is not ideal. Rugged devices are the perfect solution for any business operation because they are built to do the job with minimal downtime.

In the long term, downtime is more expensive than the device itself. The low total cost of ownership requires both rugged hardware and responsive service for your devices when needed.

Conker IT with Rugged Mobile Devices

If you’re looking for a way to change the way you do business, Conker’s rugged range of devices might be just what you need. With either Android or Windows operating systems available, it’s easy for your team to choose a device that will match your current software and processes. This can save time and resources as you won’t have to undergo a complete overhaul of your existing systems just to accommodate a new device.

But it’s not just about the operating system – Conker’s rugged devices are designed specifically for businesses that need mobility and durability. From drop ratings to temperature range to MIL-STD-810G certification to IP ratings, these devices undergo testing methods and are built to withstand the harsh conditions of real-world use. 

They can handle shock and vibration, extreme temperatures, dust are water resistant and you can drop them repeatedly without losing functionality or the device suffering significant damage. This means you can count on your devices to keep working no matter what conditions your team encounters.

Of course, reliability is only part of the equation. Conker also makes the business rugged and hassle-free with dedicated customer and technical support in the UK. If you have any issues or questions, you can get in touch with Conker’s team of experts who can help you troubleshoot and find solutions quickly. This can help minimise downtime and keep your team working efficiently.

All of these benefits add up to a low total cost of ownership for your rugged devices. While the initial investment may be higher than a standard consumer device, the longer lifespan and reduced downtime can save you money in the long run. And with Conker’s dedicated support, you can be sure that you’re getting the most out of your investment.

To start your rugged journey, get in touch today.

Conker Rugged Devices | #1 Reliable Tech Solutions

customer service - conker

Now more than ever, there is a need for exceptional customer service models


Rugged Devices

Exceptional customer service

We can all recount examples of good customer service and we all understand the frustrations of being handed over to the next representative who is no more empowered than the previous one. Nobody wants to experience bad or even mediocre customer service. Here James Summers, CEO at Conker, shares his experience and advice for ensuring first-class customer service…
Identifying the opportunities tablets represented for businesses.

Experiences of early technology shaped my thinking around bad tech and customer centricity. Starting my own business offered a clean slate and I realised there was an amazing opportunity to build something special from the ground up.

It is vitally important to understanding that a customer-centric organisation requires the right mindset, tenacity, empathy, knowledge, customer insight and consistency. These values should be intrinsic at every level, and in every department.

Focus on internal systems

Great products and systems will always help. I’d advocate any business should focus on building internal systems, enabling them to track every single asset and its performance for its entire lifetime.

Analysis helps us to guide our customers around the performance of their device estate and flag if there are anomalies that need attention. Even with the best fit-for-purpose products, performing in the most demanding environments, the real value for customers is the response they get to events that happen after the purchase is made.

Understanding product failure

Technology will, and does, go wrong. It is vitally important to have an understanding on everything possible relating to failure and the total cost of ownership. Customers want their suppliers to have a contingency plan, take responsibility and make life easy for them.

Keep it simple

Most examples of good customer service can be quite simple. Explaining what good outcomes look like helps everyone to understand the philosophy of the experience you want your customer service team to deliver. An excellent starting point is to look through the lens of the customer and understand what they need, not shoe-horning what your systems can or can’t do.

Drawing on the restaurant experience can be helpful to explain what staff can do. For example, front-of-house staff shouldn’t have to get approval to offer a customer a complimentary glass of wine because they had to wait a little longer for their table. Touches of customer delight are built into their training and delivered automatically.

Train your team to take responsibility and go the extra mile

I believe it’s imperative to train every member of your team to take responsibility and use their discretion in how they delight your customers – the aim is for them to take ownership and want to become customers’ trusted partners.

I’d encourage executives to seek out ‘go the extra mile’ stories and celebrate them. This effectively adds to peer-to-peer learning and builds up confidence that it is okay to jump in the car, at 5 p.m. on a Friday, to deliver a mission-critical item to a valued customer – these touches just take a little bit of thoughtfulness.

customer service - conker

Make it easy to communicate with your team

Many businesses focus on initiatives to minimise and automate service believing that it lowers costs, but in most instances, it damages customer confidence and creates a secondary demand for service based on the initial failure. Business-to-business service queries are usually more complex than those that can be solved by automated customer service agents via your website. Being available and highly responsive is usually greatly appreciated and rewarded with loyalty. This is particularly important in these current times of economic uncertainty when brand loyalty will be of huge value to your company’s stability and bottom line.

If you believe that innovation lies in solving problems you’ll be solving your clients’ wider problems and adding value. When we’re helping our customers to achieve significant reductions in their downtime, we know that we’re hitting our targets – targets that go way beyond the measurement of the number of calls answered and on-time deliveries.

Rugged Devices For Order Fulfilment

Rugged Devices For Order Fulfilment Operations


Rugged Devices

Order fulfilment is a unique way of explaining how customers get the product that they paid for. It is typically the final and most crucial stage of any sales process. A poorly planned fulfilment strategy could easily mean dissatisfied customers. In this article, we look at how rugged devices for order fulfilment can ultimately help your business.

Businesses might face a variety of order fulfilment-related difficulties, but the most common ones are those related to inventory management and the accuracy of business processes.

Challenges in Order Fulfilment

Order fulfilment, also known as inventory fulfilment, is the process of getting new orders and sending the goods to the end consumer. This entire process involves accepting the orders, warehousing, packing, and, finally, shipping the products. Ultimately, order fulfillment aims to accurately and efficiently deliver the products to the consumer on time.

Before, many ecommerce brands simply offered free shipping as their main order fulfilment strategy. Unfortunately, as more e-commerce stores have become available, offering free delivery is no longer enough. Customers’ expectations are much higher, and creating a real strategy will be helpful.

Inaccurately filled orders

When orders are filled incorrectly, the end result will typically be an upset customer or vendor. Inaccurately filled orders happen when orders are erroneously recorded. It can happen along different areas of order processing during the picking or packing phase. One of the best and easiest ways to avoid this problem is to start adopting barcoding technology.

A barcode scanner will save your team hours more than manually typing a code. Using a barcode system will also reduce picking errors because users get the accurate information in seconds. Barcoding your inventory management will make work quicker and easier.

In the time it takes your average person to type a couple letters or numbers manually, you can scan a single barcode containing numerous characters at once. That means barcoding your inventory will make inventory management much quicker and easier.

Conker rugged devices for order fulfilment is a perfect tool because it allows you to easily and quickly collect data through a built-in barcode scanner. Check out the top rugged devices with barcode scanners here.

Seasonal spikes and supply chain volatility

Ecommerce stores need to work around volatile supply chain systems. These unstable processes can be caused by seasonal spikes in demand, supply shortages, disruptions due to weather, COVID-19 restrictions, and many other factors. To solve this problem, your order fulfilment business must be prepared with the suitable capacity, inventory, visibility, and agility.

Seasonal peak times, such as holidays, raise the stakes even more. Compared to regular times, order fulfilment is enhanced during these demanding periods. Your team can use a system and various tools to help analyse and predict these peak times. Make sure to build strong working relationships with suppliers and delivery services as their help can be very valuable during peak season.

Optimising your inventory management can also be a great solution to this problem. This allows your teams to predict stocks efficiently. Using the right devices will help your team improve inventory management. Rugged devices for order fulfilment with a barcode scanner is an excellent solution. This gives users the ability to collect, save, and send data using a single robust device.

Last Mile Delivery

Order processing and packing times

Delivering orders to consumers on time and reliably is the heart of any successful order fulfilment business.

To do this, it is important to minimise order processing and packing times. Most e-commerce stores put in place about 2 – 3 days order processing and packing times window. So as a fulfilment business, you must be able to meet this demand. After all, you want to avoid making your customers wait.

Lack of usable data

Order fulfilment businesses understand that having the right data and using this to automate inventory management is crucial. A report by McKinsey shares that within the supply chain management industry, early adopters of artificial intelligence improve logistics costs by 15%, inventory levels by 35%, and service levels by 65%, versus slower-moving competitors.

Human error can cause catastrophic issues with any part of the fulfilment process. By automating processes, your team will be able to avoid these problems. Collecting data and analysing it to your advantage helps ensure that you make informed decisions about your operations. This is another area of your order fulfilment business where a rugged device could play a crucial role.

Conker manufacture the best rugged devices for UK Business

Improve Last Mile Delivery

Last-mile delivery is the transportation of goods from a warehouse or distribution hub to the customer (which is also the final delivery destination). The goal of last-mile delivery is to deliver the goods as quickly, affordably, and accurately as possible.

In our previous blogs, we shared why last-mile delivery can be the most challenging part of any supply chain process. Last-mile delivery remains to be the most expensive part of retail logistics. Nonetheless, it has the most visible impact on the customer journey and consumer satisfaction.
Understanding your order fulfilment business’s challenges will help you find the best solutions. Overcoming these challenges will streamline how you deliver your services and keep customers happy as a result.

Conker manufacture the best rugged devices for UK Business

Rugged Devices For Extreme Working Conditions


Rugged Devices

Conker Explains Fit for Purpose Rugged Devices, Designed to Last in Extreme Conditions

Largely shaded red and dark red weather forecast maps of the summer of 2022 were tracking what turned out to be the hottest summer on record for Europe. From June to September persistent heatwaves affected no fewer than 16 countries across the continent. The highest temperature recorded was 47 degrees Celsius and the waves of punishing temperatures resulted in significant danger weather warnings, evacuations and widespread droughts. In the United Kingdom temperatures surpassed 40 degrees Celsius for the first time since records began.

Climatologists and scientists predict that continuing changes in the jet stream will cause heat waves with increasing frequency across Europe causing hot areas to stay hot for long periods of time.

During the unprecedented record-breaking temperatures across Europe, many companies undertook a hazard assessment of extreme conditions to identify the potential harm to staff – a standard requirement for most firms. As most staff will use equipment of some description, extending the assessment to machinery, equipment and tools that workers use to perform in their roles makes sense.

The rapid digitalisation of global supply chains, the advent of industry 4.0 and interest in progressive advanced technology and tools such as AI means that very few industries if any, escape the need for computer devices for on-site staff and remote workforces working in all conditions.

However, day-to-day commercial pressures such as rising costs coupled with improved and advanced functionality such as built-in image readers that decode barcodes and QR codes, buying lower cost, standard off-the-shelf devices can be tempting. However, do they have sufficient battery life and can they withstand the rigours of extreme working environments – day in and day out – and what happens when they go wrong or get broken?

Extreme working conditions are not limited to high and low temperatures but also include humidity, wet conditions, direct sunlight, dust, snowfall and ice, altitude, atmospheric pressure, low visibility, complex terrain and vibration. These conditions call for a choice of rugged devices that are fit for purpose delivering value for money and with service levels that match the needs of the job.

Many working environments including warehousing, manufacturing, transport and logistics and utilities rely on real-time information that provides visibility of all elements of the supply chain of where goods are or how critical services are being delivered. The cost of failure can be substantial not just in the cost of downtime but in customer happiness and brand reputation.

Create operational efficiencies

Streamlining different processes, information streams and the entire workforce helps to better manage delayed production, waste and poor planning. These operational efficiencies rely on quality-connected equipment, cost management, technology stack, internal communication, supply chain and order management, and improved business processes. Linking rugged mobile devices that collect operational data and work seamlessly with back-end platforms removes data input errors and provides real-time visibility.

High performance and multiple tasks

Rugged devices are not only tough but are designed to work in their specific environments, such as being secure in a vehicle or easily lifted in and out of a holster or cradle. In cold or hazardous environments touch screens are designed to be operated with gloves and equally are usable in direct sunlight. Conker enterprise devices sit securely in an operating vehicle and read barcodes, NFC and RFID tags from multiple angles and all devices have a battery life designed to last the entire shift.

Rugged goes beyond the rugged case that keeps the device protected. Rugged devices are a type of hardware designed specifically to tolerate the harshest environments. From extreme temperatures to dusty environments, wet conditions and then back inside. They can tolerate a range of hazards including exposure to fluids and extreme vibrations. Touch screens can be operated with gloves on and as the battery life is designed to last an entire shift – rugged devices are built to last. These attributes can positively impact costs in downtime and time and cost to replace devices that are not durable enough. All Conker devices are drop tested typically to 1.2m and for peace of mind have the durability rating of IP65, protecting them against dirt and making them dust and waterproof.

Compared to traditional scanners and other mobile devices, wearable devices are less likely to get damaged or dropped, resulting in lower equipment replacement costs over time. The ergonomic design of wearable scanners makes them feel natural to use in day-to-day operations. When a backhand scanner is used in conjunction with a glove, workers benefit from having a full range of hand and digit movement.

Reduction in the total cost of ownership (TCO)

Looking beyond the initial cost to acquire rugged devices and considering the cost of deployment, training, support, maintenance and service and critically the cost of downtime will provide insight into the true cost of ownership. If there is no time for downtime in any mission/time-critical environment, rugged is probably a wise choice.

Hard-working devices to deliver global supply chains

James Summers, CEO at Conker, added: “The hard-working products surfacing to deliver across global supply chains are further supported by automation and real-time connectivity with other departments. The results include increased productivity, reduced resources, and speed of response to customers’ orders resulting in improved bottom lines. 

“It is vital that production managers ensure good usability testing on all tablets, handheld and wearable devices because good usability will help to support a happy workforce. They also shouldn’t be afraid to demand upfront user testing before committing to new devices in the IT stack.”

All Conker products come with a free one-year ‘Relax’ accidental damage warranty, which means customers are covered on all their devices, whatever happens, no quibbles. Three- and five-year accidental damage warranties are also available with no small print and no exclusions. For further information, please visit 

Conker manufacture the best rugged devices for UK Business

rugged android 1

Solving Productivity And Efficiency Issues with Rugged Android


Rugged Devices

With an increasing number of businesses adopting cloud-based applications, the suitability of commercial handhelds and tablets comes under question. Unfortunately, consumer devices have proven to be inadequate in many cases, resulting in lower productivity and efficiency. That's where rugged handhelds, the most robust devices on the market, come in. Built to endure extreme temperatures, dust, and water resistance, rugged phones are an excellent choice for businesses looking for a dependable solution.

Rugged Android handhelds, in particular, offer a powerful tool to enhance productivity and efficiency, particularly in challenging environments. These devices are MIL STD 810H certified, drop-tested, and feature Corning Gorilla Glass for drop protection. Furthermore, they come with unique features like wireless charging, large battery capacity, and rear cameras, making them the top choice for businesses looking for a rugged option.

In this article, we will explore the advantages of using a rugged Android device, how it can help tackle productivity and efficiency issues, and the best practices for integrating and managing them within your business.

What exactly does 'productive' mean? - How can rugged Android devices assist?

In today’s culture, “productivity” is a term frequently used to encourage people. Everyone is expected to maintain a high level of output, complete a significant amount of work, and produce as much as possible. As a result, companies put in considerable effort to ensure that their internal processes are as productive as they can be.

So what does it mean to be productive? According to Merriam-Webster, “productivity” comes from the root word “produce,” which means to generate something in large quantities.

Productivity refers to the rate at which this something is produced. It is the degree of success achieved through the development of the business, as well as the level of effort and performance provided by the employees working in the organisation.

Productivity is one of the most critical factors in determining whether or not an organisation is profitable. Many companies aim to increase their overall productivity while also enhancing it in all aspects of their operations.

Furthermore, due to the sharp increase in the inflation rate in the UK, it is now more crucial than ever for a business to operate at maximum productivity levels. If you want to learn more about the most effective ways to increase business efficiency despite inflation, you can read more about it on this topic.

What Kind of Influence Does Technology Have on Productivity?

Since the outbreak of the COVID-19 pandemic, technological advancement has become one of the essential requirements of modern society. People worldwide have been able to socialise, shop, and conduct business through online platforms. Due to the new restrictions, a considerable number of businesses have shifted their operations to digital platforms to function normally in the new context.

In 2022, it should come as no surprise that a company’s technology infrastructure is one of its most critical components. Owning technology alone is not enough to enhance productivity and efficiency. It is crucial to choose the appropriate technology to implement in order for your business to reap these benefits.

For example, a company needs to enable employees to exchange information as efficiently and quickly as possible. One way to achieve this is to ensure that staff members have access to the Internet of Things (IoT). The Internet of Things is the network of devices that can communicate with each other over the internet or other communication channels.

Information is incredibly valuable, and for a business to be more productive, employees must have rapid and straightforward access to the information they require. Despite the distance between individuals, it is essential for them to communicate effectively.

Having the right technology offers many advantages, one of which is the ability to provide better service to clients. Instant communication has become the norm in today’s global community due to the steady advancement of technology.

The ability to provide quick and high-quality customer service is one of the most effective ways to maintain customer loyalty. If your employees have access to the appropriate technologies, they won’t have to spend as much time searching for ways to meet a customer’s needs and preferences.

Understanding Business Productivity and Efficiency Issues

Productivity and efficiency problems can have a major impact on the operations and profitability of a business. For companies operating in extreme environments, such as construction sites, factories, and warehouses, using a rugged phone is crucial. However, even businesses operating in less challenging environments can benefit from using rugged handhelds, as these devices are durable and can help address common productivity and efficiency issues.

Device failure is a common problem faced by businesses. A survey conducted by SquareTrade found that 66% of handheld devices accidents occur within the first year of purchase, which can result in significant downtime and loss of productivity. However, using a rugged handheld can reduce the risk of device failure due to its robust design, including dust and water resistance, drop protection, and Corning Gorilla Glass for protection against scratches and cracks.

Battery life is another common issue that businesses face. A rugged phone with a large battery capacity, such as the best rugged handhelds, can help ensure that the device does not run out of power during the workday. Additionally, some rugged devices come equipped with wireless charging capabilities, making it easy to charge the device while on the go.

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Finally, businesses operating in extreme environments must ensure that their devices can withstand harsh conditions. Rugged Android Devices, which are MIL STD 810H certified and drop tested, can help businesses ensure that their devices can withstand extreme temperatures and drops. Additionally, rear cameras can help businesses capture and record work progress, providing a way to document and track progress and avoid potential disputes.

By using a rugged device, businesses can avoid productivity and efficiency issues that could impact their operations and profitability. Rugged handhelds provide unique features and advantages that make them the best option for businesses looking to improve productivity and efficiency.

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Productivity will increase if the right technology is utilised

Integrating new technology into an existing system can be met with resistance and challenges. However, using outdated procedures or technology can cause more issues than it solves. It’s essential for a company’s success to be able to adapt quickly to the changing preferences and requirements of its local population.

Outdated technology can cause numerous problems for businesses and their employees. Accessing data and information can be a time-consuming process. Employees may have to move from one place to another to locate or provide the right information. Moreover, using outdated systems can slow down processes and lead to frustration and stress, which can negatively impact productivity. Outdated technology is also vulnerable to hacking and data breaches, which can be dangerous if the information contained is confidential.

For businesses operating in demanding environments such as industrial and manufacturing sectors, finding the right technology can be a challenging task. Heat and moisture present consistent difficulties, while those in supply chain, logistics, and transportation industries value mobility greatly, but their devices are routinely subjected to drops, shocks, and vibrations.

Bring-Your-Own-Devices (BYOD) is the most popular choice for digital transformation, but it means dealing with the failure, repair, and maintenance of personal devices owned by employees. The frequency of these issues may discourage organisations from shifting to digital operations, resulting in a higher total cost of ownership (TCO) when using equipment readily available on the commercial market.

However, businesses can shift to digital with confidence by choosing the right technology. In fact, access to the necessary technology can increase both the quantity of output and the effectiveness of operations.

What Exactly does “Productive” Mean? - How Rugged Android Can Help

In today’s culture, one of the buzzwords used to motivate people is “productivity.” Everyone is expected to maintain a high level of output, complete a significant amount of work, and produce as much as they are capable of. As a result, companies invest considerable effort in ensuring that their internal processes are as productive as possible.

So what does productivity mean exactly? According to Merriam-Webster, the term “productivity” is derived from the root word “produce,” which means to create something in large quantities.

Productivity refers to the rate at which this something is produced. It is the measure of success resulting from the development of the business and the level of effort and performance provided by employees working in the organisation.

Productivity is one of the most critical factors in determining whether an organisation is profitable or not. Many companies aim to increase their overall productivity while simultaneously enhancing it in all aspects of their operations.

Moreover, due to the significant increase in the inflation rate in the UK, it is now more necessary than ever for a business to operate at the highest possible level of productivity.

An example of the right technology would be a device that is suitable for use in the workplace and easy to integrate into existing structures. It should boost productivity in some way, such as simplifying processes or making difficult tasks easier to perform. While many may believe that such a device must be extravagant, it does not have to be.

To choose the most appropriate device for your team, it is not necessary to buy the most expensive or popular handhelds or tablet currently available on the market. The best equipment for you is one that fits easily into your budget and does not require a significant upfront investment in maintenance and repair costs. It should also be durable enough to withstand demanding environments that the device may face for a significant period of time.

So, what type of device meets all these requirements? It is called a rugged device.

Warehouse Operations

What Exactly are "Rugged Android Devices"?

The term “rugged” describes devices that are designed to operate normally and withstand harsh conditions that most consumer electronics cannot handle.

For instance, workers who are required to work in the field must be able to adapt to a variety of environments. These workers could be involved in the last-mile delivery or supply chain sector.

These workers may encounter various conditions, such as extreme heat, rain or snow, and vehicle vibrations. The devices that these workers need should be durable enough to handle these tough conditions and function well in each environment.

Furthermore, rugged devices come in a variety of shapes, sizes, and functions. They can be designed as portable electronics like mobile handhelds and tablets, or even wearable technology.

No matter the situation or environment, they are created to work smoothly to assist your team in the workplace. They are hassle-free and can endure weather and other challenging conditions.

Benefits Of Rugged Android

There are several benefits to using rugged Android devices to improve productivity. One of the most significant benefits is their durability and resistance to damage, making them ideal for use in tough environments. Rugged handhelds are designed to withstand drops, extreme temperatures, dust, and water resistance, which reduces the risk of device failure and costly downtime.

Additionally, rugged devices have a longer lifespan than commercial smartphones, making them a more cost-effective option for businesses in the long run. They are highly customizable and compatible with various software and applications, making them versatile and adaptable to meet different business needs. The ease of use of rugged handhelds can also help increase productivity as employees can quickly and easily navigate the device’s features and functions.

Moreover, some rugged devices come equipped with unique features that further improve productivity. For instance, some devices come with large battery capacities, providing long-lasting power throughout the workday. Others have rear cameras that can capture high-quality images and videos for documentation and tracking purposes.

Using rugged devices can significantly improve productivity and efficiency in the workplace. The durability and resistance to damage, longer lifespan and reduced total cost of ownership, customizability and compatibility with various software and applications, and ease of use and increased productivity all make rugged handhelds the best option for businesses looking to enhance their operations.

Conker Rugged Devices

Conker is a well-known provider of rugged devices that are designed to meet the needs of businesses operating in tough environments. The company offers a range of rugged devices, including the Conker SX50 and the Conker NS82, which are both designed to withstand the rigours of daily use in challenging environments.

The Conker SX50 is a rugged Android phone that is water and dust resistant. It comes with a 5-inch screen, which is large enough to display important information and small enough to carry around easily. The phone is built to be extremely durable, with a design that can withstand drops, shocks, and other hazards that are common in challenging work environments.

The Conker NS82 is a rugged tablet that is also designed to withstand the rigours of daily use in tough environments. It comes with an 8-inch screen, which is ideal for tasks that require a larger display. The tablet is water and dust resistant, and it is built to withstand drops and shocks, making it a highly durable option for businesses that need reliable devices for their workforce.

One of the key advantages of Conker’s rugged devices is their versatility. They can be used across a wide range of industries, including manufacturing, logistics, transportation, construction, and more. These devices are highly customisable and can be adapted to meet the specific needs of different businesses.

Another significant advantage of Conker’s rugged devices is their long lifespan. These devices are built to last, which means that businesses can enjoy a lower total cost of ownership over time. The longer lifespan also means that businesses can avoid costly downtime associated with device failure, which can have a significant impact on productivity.

Overall, Conker’s rugged devices are an excellent choice for businesses that operate in challenging environments. They provide a durable, reliable, and versatile option that can improve productivity and efficiency in the workplace.

Contact us to find out about our  range of rugged devices to help your businesses find the perfect solution to meet your specific needs.