Conker Rugged Devices

Conker: There Can Be No Time For Downtime

Conker Rugged Devices


On National Logistics Day, Conker calls out the logistics sector to ensure speed and accuracy remain key priorities during these tumultuous times

In 2022, the logistics sector contributed £127 billion Gross Value Added (GVA) to the UK economy . On National Logistics Day, Conker, which provides a range of rugged, wearable and scannable devices for mobile workforces, is calling out to logistics stakeholders to ensure that speed and accuracy remain a real priority in their work.

Tash Sievwright, logistics business development executive at Conker, comments: “As inflation continues to have a huge impact across every sector, logistics is one that has been really affected. The Road Haulage Association (RHA) has estimated that the cost of running a truck has risen by around 40% in the last 12 months and according to Logistics UK’s recent survey orders are in decline – some reporting by 25% and for others that order fulfilment has been hampered by supply chain blockages and shortages.

“In a competitive market that’s about to become even more so, working on the smallest margins there can be no room for error. The need for cost savings at every level has never been so important than now, with speed and accuracy remaining key.”

Time to invest in new technology to help weather the longer-term storm

Relying heavily on fast turnarounds and quick-service delivery – automating the material handling, packaging and loading processes will help get the vehicle on the road faster. For example, using rugged mobile devices which can scan and feed directly into the back-end stock management systems will streamline and deliver efficiencies.

national logistics day

Adopting technology to improve productivity

Communication is a critical element of keeping transport and logistic businesses running smoothly. An inefficient, or disparate systems, can result in costly supply chain disruption.

The need for accuracy in identifying, handling, and processing packages is extremely important and one of the solutions to these issues is in wearables.

For example, using barcode, NFC or radio frequency identification (RFID) readers can improve the accuracy of transactions and reduce picking errors. Chartered Institute of Procurement and Supply (CIPS) research conducted at the University of Arkansas shows that using RFID increased inventory accuracy by 27 per cent in just 13 weeks.


Wearable scanners, designed to keep workers’ hands-free, can reduce each scanning action by a further ten seconds per day – boosting efficiency and productivity even more.

When introducing wearables (or any device) it is vital to ensure that it neatly fits the IT architecture stack for the business. The operator can then ensure items have been selected correctly by using a glove and PDA combination, and that back-end systems can monitor order fulfilment in real-time through the smooth flow of data.

Going rugged

Devices that are “just tough” no longer meet the needs of many fast-paced hard-working environments. Buyers expect rugged device manufacturers to have considered operating systems, types of viewing screens, battery life, data security devices’ communications capabilities and ease of use.

But how do you know how tough, tough is? Rugged devices are a type of hardware designed specifically to tolerate the harshest environments. From extreme temperatures to dusty environments, wet conditions and then back into the office or cab of the vehicle. They can tolerate a range of hazards including exposure to fluids and extreme vibrations. Touch screens can be operated with gloves on and as the battery life is designed to last an entire shift – rugged devices are built to last. These attributes can positively impact costs in downtime and the time and cost to replace devices that are not durable enough. All Conker devices are drop tested typically to 1.2m and for peace of mind have the durability rating of IP65.

Improving workflows and productivity

Increased speed and accuracy of working may be obvious. Other benefits of rugged wearables include the improvement of productivity as workers can scan items without interrupting workflow. Compared to traditional scanners and other mobile devices wearable devices are less likely to get damaged or dropped, resulting in lower equipment replacement costs over time. The ergonomic design of wearable scanners makes them feel natural to use in day-to-day operations. They are also lightweight, thus ensuring the health and safety of the staff member.

When a backhand scanner is used in conjunction with a glove, workers benefit from having a full range of hand and digit movement. Running on familiar operating systems (android and windows) to which familiar business apps can also be added helps with a reduction in the need for training and easier adoption.

The new era of smarter operations

James Summers, CEO at Conker, added: “At a time when there is no time for downtime, operational efficiencies that are enduring will become an essential matrix that many organisations will need to review and adopt.”

“The products surfacing during this new era of smarter operations are further supported by automation and real-time connectivity with other departments. The results include increased productivity, reduced resources, and speed of response to customers’ orders resulting in improved bottom lines.”

“It is vital that transport and logistics managers ensure good usability testing on all tablets, handheld and wearable devices because good usability will help to support a happy workforce. They also shouldn’t be afraid to demand upfront user testing before committing to new devices in the IT stack.”

All Conker products come with a free one-year ‘Relax’ accidental damage warranty, which means customers are covered on all their devices, whatever happens, no quibbles. Three- and five-year accidental damage warranties are also available with no small print and no exclusions. For further information, please visit