Knowledge Hub

Yes we are proud to say that we are the British producer of the product brand, Conker.

No, we are not a reseller.

We are a UK based OEM.

Product prices vary depending on customisable features, such as adding barcode scanning, or product versions.

All customers have different needs – we take the time to build a business case, and in turn find fit-for-purpose products for your end-users.

To find out more about prices, please make an enquiry with our Sales Team or you can explore our knowledge hub section.

Standard warranty includes cover against any manufacturer failures, but does not protect against any accidental damage.

If you would like to find out about our accidental damage cover, 3 day target turnaround time, zero parts and labour charges and an annual performance report, visit our Warranty Packages. You can also refer to the knowledge hub section to get additional details.

The standard warranty duration is 1 year.

Currently we do not offer a device with an MRZ reader as part of our product range. We do however offer bespoke services, and would be happy to help with such projects.

We do not currently offer devices that are ATEX rated, we do however offer bespoke services, and would be happy to help with such projects.

We do not currently offer any devices with resistive screens. We do however offer bespoke services, and would be happy to help with such projects.

We offer a 30 day trial with any of our devices, the trial may include restocking fees.

If you are interested in trialling a Conker device for 30 days, please contact our Sales Team for more information. You can also read our knowledge hub section to get more details.

We do not offer devices that support iOS.

We aim to dispatch orders within 1-2 days of receiving the order.

Our main courier, DHL ships worldwide – if you would like to find out more about DHL shipping destinations, please contact our Sales team.

We have datasheets for all Conker devices. You can access the datasheets for each device through the Conkor knowledge hub section as well.

Currently we do not offer a keyboard attachment for our products. However, most keyboards that connect via a USB are compatible with our devices.

Conker products do not require any form of protective case.

They are inherently rugged, purpose-built to withstand the rigours of any working environment, and IP rated for your peace of mind. Kindly refer to the knowledge hub section to get more details.

Conker focuses on one Android version per device to improve and maintain device stability.

If you require more information please contact Support. Kindly refer to the knowledge hub section to get more details.

If you have forgotten the password for your Conker device please contact Support.

Technical information, including microSD card storage, can be found on each of our product’s datasheets which can be accessed through the knowledge hub page.

If you have trouble finding this information please contact our Sales Team or read our Weareconker knowledge hub section.