Rugged Windows Laptops

CONKER Announces Range of Rugged Windows Laptops


Conker is thrilled to announce the launch of its newest range of Rugged Windows Laptops to its Product Range

London, UK; 19 June 2023 | Conker, a leading provider of rugged mobile devices, is proud to announce the addition of 3 new products to its extensive range. The company has unveiled a state-of-the-art range of rugged Windows laptops designed to meet the demands of the supply chain, transport and logistics industry. With its robust construction, advanced features, and industry-specific capabilities, this new addition further solidifies Conker’s position as a trusted provider of durable technology solutions.

Meeting Industry Needs for Robust Devices

Rugged laptops have gained significant popularity in recent years, offering a reliable and durable computing solution for various industries. “Combined with our free accidental damage warranty these robust devices provide unmatched total cost and performance,” says James Summers, CEO of Conker. 

Rugged laptops are essential in demanding industries such as field service, utilities and construction. With their durability and reliability, they can withstand extreme conditions while ensuring seamless communication and real-time situational awareness.

By investing in rugged laptops, organisations can enhance productivity, reduce downtime, and ensure seamless operations in their respective industries.

  • Increased productivity: Rugged laptops can help device users be more productive by providing them with access to information and applications when they need them.
  • Improved safety: Rugged laptops can help improve safety by providing technicians with a way to communicate with other technicians and to access information in emergency situations.
  • Reduced downtime: Rugged laptops can help reduce downtime by being more resistant to damage than traditional laptops.
  • Increased security: Rugged laptops can help increase security by being more resistant to hacking and data breaches.

Key Features of Conker's Rugged Windows Laptop

The full range of laptops extend to 13.3 inch, 14 inch and 15.6 inch high brightness screens to cater for all types of use cases in the field.

  1. Robust Construction: The laptop is built to withstand extreme conditions, including dust, water, and drops.
  2. Powerful Performance: Equipped with powerful 11th generation Intel processors and ample memory, ensuring smooth operation of resource-intensive applications.
  3. High-Visibility Display: The laptop features a sunlight-readable screen, making it easy to view critical information even in bright outdoor environments.
  4. Extended Battery Life: With long-lasting battery performance, professionals can rely on the device for extended work shifts without interruption. Hot-swappable batteries across the range ensure easy continuous operation.
  5. Connectivity Options: All models support Wi-Fi 6, Bluetooth 5.1, GPS, NFC and 4G LTE, with support for 5G on larger models, enabling seamless communication and data transfer.


Conker’s new rugged Windows laptops are set to revolutionise the supply chain and logistics industry with their durability, performance, and industry-specific features. Embedded in the core of Conker’s promise to provide outstanding support and service is ensuring a consistent supply of stock and parts in order to support our customer path towards optimisation and efficiency. As a trusted provider of rugged mobile devices, Conker continues to deliver innovative solutions that enable businesses to thrive in challenging environments.

Rugged Windows Laptop 13.3

13.3″ Rugged Laptop

  • Windows 10 or 11
  • 11th Gen. Intel i5/i7
  • IP65 Rated
  • Dual Hot-swap Battery
  • Fingerprint Scanner
Learn More

14″ Rugged Laptop 14″

  • 14" Windows Laptop
  • 11th Gen. Intel i5/i7
  • IP65 Rated
  • Dual Battery Design
  • Fingerprint Scanner
Learn More

15.6″ Rugged Laptop

  • Windows 10 or 11
  • 11th Gen. Intel i5/i7
  • IP65 Rated
  • Hot-swap Battery
  • Fingerprint Scanner
Learn More

About Conker

Founded in 2008, Conker is a British producer of business-rugged tablets, touch screens, and mobile devices, providing durable and reliable systems for successful digital transformation. The firm’s consultative approach delivers fit-for-purpose solutions that improve productivity and streamline business processes, supported by its easy-to-work-with UK-based service team. Customers include Eastern Forklift Trucks Limited and the food waste company, Winnow Solutions. 


Led by founder and CEO, James Summers, Conker’s collaborative approach now empowers mobile workers to measurably improve productivity and make their lives easier by automating the mundane and streamlining business processes. The business has received recognition within The Financial Times’ FT 1000: Europe’s Fastest-Growing Companies (2018) and Deloitte’s Technology Fast 500 (2017). The company legally trades as Tablet Technologies Ltd. For more information visit:


Media Contact:

Name: Lindsay Britz

Email: [email protected]

Forklift Safety

Revolutionising Forklift Safety: The Power of Work Devices in Enhancing Operator Safety and Efficiency

National Forklift Safety Day serves as a crucial reminder of the paramount importance of workplace safety, particularly when it comes to operating forklifts. Forklifts play a vital role in various industries, facilitating the movement of heavy loads and streamlining logistics. However, their operation poses inherent risks that can result in accidents, injuries, and even fatalities if proper safety measures are not followed.

According to the British Safety Council, 25% of workplace transport injuries are caused by forklift truck accidents. This number is higher than injuries as a result of Large Goods Vehicle (LGV) or Heavy Goods Vehicles (HGV). 

In the quest for improved forklift safety, the utilisation of appropriate work devices has emerged as a significant factor. With the advent of technology, innovative solutions such as vehicle mounted tablets and rugged devices have been developed to enhance safety for forklift operators. These devices not only provide advanced functionalities but also help create a safer working environment by ensuring operators have the right information at their fingertips and are equipped with rugged tools that can withstand demanding conditions.

This article delves into the pivotal role that the right work devices can play in enhancing safety for forklift operators. Specifically, it focuses on the benefits of vehicle mounted tablets and rugged devices in forklift operations. By exploring the features, advantages, and real-world applications of these devices, we aim to shed light on how they can contribute to a safer and more efficient working environment.

By leveraging technology and adopting the appropriate work devices, businesses can empower their forklift operators with tools that facilitate real-time communication, interactive training, safety checks, and inspections. Furthermore, rugged devices can withstand the rigours of challenging environments, providing durability, visibility, and ergonomic designs.

As we delve into the intricacies of vehicle mounted tablets and rugged devices, it is important to recognize the considerations and practical aspects of implementing these solutions. Integration with existing systems, adequate training, and ongoing support are all critical elements for a successful deployment.

By embracing the power of technology and prioritising the safety of forklift operators, businesses can foster a culture of safety, reduce accidents, and protect their most valuable assets – their employees. Let us explore how the right work devices can be instrumental in achieving these goals and revolutionising forklift safety.

The Need for Enhanced Safety in Forklift Operations in the UK

Forklift operations in the United Kingdom are vital for numerous industries, including warehousing, construction, and manufacturing. However, the operation of forklifts comes with inherent risks that necessitate enhanced safety measures.

Statistics and facts on forklift accidents and injuries

In the UK, forklift accidents pose a significant threat to worker safety. Consider the following statistics:

  • According to the Health and Safety Executive (HSE), forklift accidents account for a substantial number of workplace injuries each year. In 2019/2020, there were approximately 1,500 reported non-fatal accidents involving forklifts in the UK.
  • The HSE also reported that forklift accidents resulted in an average of five fatalities annually between 2015 and 2020. These tragic incidents highlight the importance of implementing robust safety measures.
  • Factors contributing to forklift accidents in the UK include inadequate training, lack of risk assessments, insufficient maintenance, and improper use of forklifts.

Impact of accidents on workers, businesses, and productivity

Forklift accidents in the UK have significant consequences for both individuals and businesses:

Personal injuries and fatalities – Forklift accidents can lead to severe injuries, including fractures, crush injuries, and amputations. Fatalities resulting from forklift accidents have a devastating impact on the affected individuals’ families and communities.

Financial costs – Accidents result in financial burdens for businesses. Costs associated with forklift accidents include medical expenses, compensation claims, legal fees, equipment repairs, and potential fines for non-compliance with safety regulations.

Disrupted operations and productivity: When accidents occur, work comes to a standstill. Investigations, repairs, and increased safety measures disrupt operations, leading to downtime and decreased productivity.

Damage to reputation: Forklift accidents can harm a company’s reputation, affecting its standing within the industry and potential business opportunities. Rebuilding trust and recovering from reputational damage can be challenging and time-consuming.

Importance of adopting advanced safety measures

In the UK, adopting advanced safety measures in forklift operations is crucial for several reasons:

  • Compliance with regulations – The HSE sets out specific regulations and guidelines for forklift operations in the UK. Adhering to these regulations ensures legal compliance and demonstrates a commitment to worker safety.
  • Prevention of accidents and injuries – Implementing comprehensive safety protocols, conducting risk assessments, and utilising advanced work devices can significantly reduce the occurrence of forklift accidents. This prevention, in turn, reduces the number of injuries and fatalities among workers.
  • Improved productivity – A safe working environment increases productivity. When operators feel secure and confident in their surroundings, they can focus on their tasks, resulting in higher efficiency and output.
  • Protection of assets – Forklifts and the goods they handle represent substantial investments for businesses. By prioritising safety measures, businesses can safeguard their assets, reducing the risk of equipment damage, inventory loss, and associated financial setbacks.

In light of the statistics and the consequences of forklift accidents in the UK, it is evident that businesses must prioritise enhanced safety measures to protect their workers, comply with regulations, and maintain productivity and profitability.

Forklift Safety

Understanding Work Devices for Forklift Operators

In the quest for improved safety and efficiency in forklift operations, the use of advanced work devices has emerged as a crucial factor. Two key devices that can significantly enhance safety and streamline operations are vehicle mounted tablets and rugged devices. Understanding these work devices and their benefits is essential for promoting a safer working environment for forklift operators.

What are vehicle mounted tablets

Vehicle mounted tablets are ruggedised tablets specifically designed for use in industrial vehicles such as forklifts. These tablets are built to withstand the demanding environments of forklift operations, offering robust features such as:

  1. Sturdy construction to withstand shocks, vibrations, and extreme temperatures.
  2. Large, high-resolution touch screens for easy viewing and interaction.
  3. Mounting options to securely attach the tablet to the forklift.
  4. Connectivity options for seamless integration with other systems.

Vehicle mounted tablets offer a range of benefits that contribute to improved safety and efficiency:

  1. Real-time information access – Operators can access digital manuals, safety guidelines, standard operating procedures (SOPs), and other essential information instantly. This access ensures that operators have up-to-date instructions and can make informed decisions on the job.
  2. Communication capabilities – Vehicle mounted tablets enable seamless communication with supervisors, team members, and other stakeholders. Operators can receive real-time instructions, report incidents or hazards, and coordinate tasks, enhancing collaboration and responsiveness.

Importance of rugged devices in challenging environments

Rugged devices are designed to withstand harsh and challenging environments, making them well-suited for forklift operations. Key characteristics of rugged devices include:

  1. Durability – Rugged devices are built to withstand shocks, drops, vibrations, and exposure to dust, water, and extreme temperatures. This durability ensures their reliable performance in demanding work environments.
  2. Enhanced visibility – Rugged devices often feature bright screens with anti-glare properties, ensuring optimal visibility even in bright sunlight or low-light conditions. This visibility improves operator awareness and reduces the risk of errors.
  3. Ergonomic designs – Rugged devices prioritise user-friendly interfaces and ergonomic designs. Buttons, touchscreens, and physical keyboards are designed for ease of use, allowing operators to navigate the device effortlessly without distractions.

The use of rugged devices offers several advantages in forklift operations

  1. Longevity and reduced downtime – Rugged devices are built to withstand challenging conditions, reducing the likelihood of damage and the need for frequent repairs or replacements. This longevity translates into reduced downtime and increased productivity.
  2. Improved safety and reliability – By utilising rugged devices, operators can rely on equipment that remains operational even in harsh environments. This reliability enhances safety by minimising the risk of device failure during critical tasks.

Understanding the features and benefits of vehicle mounted tablets and rugged devices is crucial for businesses looking to enhance safety and efficiency in forklift operations. These work devices offer real-time information access, seamless communication, durability, enhanced visibility, and ergonomic designs. By leveraging these devices, businesses can equip their forklift operators with the tools they need to operate safely and efficiently in challenging environments.

The Role of Rugged Devices in Forklift Safety

1. Durability and Reliability in Challenging Environments

Rugged devices are specifically engineered to withstand the demanding conditions of forklift operations. They are built with robust materials and components that provide resistance against shocks and vibrations caused by uneven surfaces or heavy loads. Additionally, these devices can operate reliably in extreme temperature environments, ensuring uninterrupted performance.

Furthermore, the durability of rugged devices translates into extended lifecycles, minimising the need for frequent repairs or replacements. Unlike consumer-grade devices, rugged devices are designed to withstand the rigours of industrial settings, reducing the risk of damage and increasing the overall lifespan. This longevity results in reduced downtime and increased productivity for forklift operators.

2. Enhanced Visibility and Ergonomics

Rugged devices often feature high-resolution screens with brightness adjustments and anti-glare properties. These features enhance visibility, ensuring that forklift operators can clearly view information on the device’s display even in bright sunlight or low-light conditions. Improved visibility reduces the risk of errors and enhances operator awareness, contributing to a safer working environment.

Rugged devices prioritise user experience by incorporating user-friendly interfaces and ergonomic designs. Buttons, touchscreens, and physical keyboards are strategically placed for ease of use, allowing forklift operators to navigate the device effortlessly without unnecessary distractions. The ergonomic design of rugged devices reduces operator fatigue and discomfort, promoting productivity and safety during long shifts.

By incorporating rugged devices into forklift operations, businesses can significantly enhance safety and efficiency. The durability and reliability of these devices protect against shocks, vibrations, and extreme temperatures, ensuring uninterrupted operation in challenging environments. Additionally, the enhanced visibility and ergonomic features of rugged devices improve operator awareness and comfort, reducing the likelihood of errors or accidents. Embracing rugged devices as part of forklift safety measures demonstrates a commitment to providing operators with the tools they need to work safely and effectively in demanding industrial settings.

Setting the Standard for Strength And Safety

When it comes to rugged devices for forklift operations, Conker Rugged Devices stands out as the industry leader. The team is dedicated to delivering exceptional service and ensuring customer satisfaction. Conker’s range of rugged devices is specifically designed to meet the demands of challenging environments, prioritising strength and safety.

Conker, understand the significance of minimising downtime and providing prompt support to customers. Customers can expect only the best service turnaround time. Conker has a dedicated service team that is always ready to assist customers and partners, whether you need technical assistance, device repairs, or general support. This responsive approach, ensures that disruptions to your forklift operations are minimised and that business runs smoothly.

Conker also offers the best in the industry – Relax Warranty, providing customers with peace of mind and confidence in their rugged devices. Relax Warranty offers comprehensive coverage against manufacturing defects and faulty components. Relax Warranty, demonstrate Conker’s commitment to delivering high-quality and reliable products. In the unlikely event of an issue with a Conker device, Relax Warranty ensures that customers receive prompt resolution or replacement, minimising any potential downtime. When you choose Conker devices for your forklift operations, you can rely on robust and durable products, supported by exceptional service and support.

To learn more about Conker Rugged Devices and the comprehensive service offerings, check out Our Conker Service and Support page provides detailed information on our range of services, including device repairs, technical support, and warranty coverage. With Conker as your rugged device provider, you can have confidence in the reliability and durability of your devices, knowing that you have a dedicated team ready to support your business needs.

Choose Conker Rugged Devices for a superior rugged device solution, backed by excellent service and the industry-leading Relax Warranty. Experience the Conker advantage in enhancing the safety and efficiency of your forklift operations. Trust in Conker Rugged Devices as your partner in strength and safety.

Logistics Sector

Enhancing Efficiency in the Logistics Sector with Rugged Technology

The logistics sector requires technology solutions that are tough and reliable enough to tackle its unique challenges. Rugged technology is a popular solution in recent years because it can withstand extreme conditions and rough handling.

Rugged technology refers to specialised devices that can function in harsh environments, uneven terrains, and other challenging conditions. These devices are designed to withstand drops, vibrations, water, dust, and other types of wear and tear that regular technology cannot endure. They are built to provide stable and uninterrupted performance in tough settings, making them ideal for logistics applications.

In the logistics industry, where time is critical and accuracy is crucial, rugged technology can bring significant benefits. By reducing downtime and minimising equipment breakdowns, rugged technology can help logistics companies improve efficiency, productivity, and safety.

Benefits of Using Rugged Technology in Logistics

Rugged technology offers various benefits to the logistics sector, such as improved durability, reliability, productivity, and safety. In the next section, we will discuss some of the main advantages of using rugged devices in logistics applications.

Improved durability and reliability of equipment

Rugged technology offers various benefits to the logistics industry, including improved durability and reliability of equipment. Traditional devices are often unable to withstand harsh environments and rough handling, leading to frequent breakdowns and costly replacements.

In contrast, rugged devices are designed to be drop-proof, waterproof, dustproof, and shock-resistant, making them highly durable and reliable. This durability results in a longer lifespan for rugged devices, reducing the need for frequent replacements and saving costs in the long run.

For logistics companies operating in tough environments like construction sites, factories, or warehouses, rugged technology is a game-changer. These settings usually have high levels of dust, dirt, moisture, and other elements that can damage or destroy traditional devices. However, rugged technology can handle these conditions and continue to function without interruption.

The improved durability and reliability of rugged devices can help logistics companies increase their efficiency and productivity by reducing downtime and maintenance costs.

Enhanced safety for workers and products

Rugged devices are essential for ensuring the safety of workers and products in the logistics industry. They provide dependable data collection and communication tools, such as barcode scanners and RFID readers, which can assist workers in efficiently tracking and managing inventory, reducing the risk of errors and enhancing accuracy. In-built GPS and communication capabilities can enable workers to stay connected with their team and promptly respond to emergencies, particularly in remote or hazardous environments. Rugged devices can also reduce the need for workers to manoeuvre around confined spaces while scanning, promoting safety and efficiency. By utilising rugged devices, logistics companies can future-proof their operations while keeping their workers and products safe.

supply chain

Faster and more accurate data collection leading to increased productivity and efficiency

Rugged technology boosts productivity and efficiency in logistics by allowing for fast and accurate data collection. Real-time data capture eliminates the need for manual entry and reduces errors, speeding up operations and reducing costs. Barcode scanners, RFID readers, and mobile computers enable workers to quickly and accurately collect and process information, improving inventory management, order fulfilment, and shipping.

Lower maintenance costs and reduced downtime with rugged technology

One significant advantage of rugged technology in logistics is its low maintenance requirements. Rugged devices need less maintenance compared to traditional devices, resulting in reduced costs and downtime. As these devices are built to function in harsh environments, they are less likely to break down or require repairs, minimising the need for regular maintenance and repairs.

This can save logistics companies time and money, resulting in increased productivity and efficiency. Furthermore, rugged devices are designed to withstand extreme conditions, reducing the need for repairs or replacements due to accidental drops or impacts. This can provide long-term cost savings for logistics companies, as they can avoid the costs associated with purchasing new equipment and the downtime required for replacements.

Considerations to Keep in Mind When Implementing Rugged Technology in the Logistics Industry

When implementing rugged technology in logistics, companies should consider several important factors. These include:

Total Cost of Ownership – Rugged devices can be more expensive than consumer-grade devices, so it’s essential to consider the total cost of ownership over the device’s lifespan, including maintenance, repair, and replacement costs.

Training and Support – Workers need proper training on device usage, troubleshooting, and maintenance due to rugged devices having different interfaces and operating systems compared to consumer-grade devices.

Integration with Existing Systems – Rugged devices need to be integrated with existing logistics systems like warehouse management and order processing software for smooth and efficient operation, requiring careful planning and coordination with IT teams.

Environmental Considerations – Although rugged devices are built to withstand extreme environments, factors such as temperature, humidity, and exposure to dust and water should still be taken into account, ensuring that devices have a rating suitable for specific environmental conditions.

Security and Data Privacy – Rugged devices may contain confidential logistics data, so ensuring that they are adequately secured with features like encryption, access controls, and remote data wiping in case of loss or theft is crucial.

By considering these factors, logistics companies can maximise the benefits of rugged technology investment while also improving their operations in a safe, secure, and cost-effective manner.

Conker Rugged Technology

Conker, is a leading rugged technology company in the UK, providing the best devices for integration into your business operations. 

We recognise that each industry has distinct requirements for mobile devices, which is why we offer a range of rugged tablets, handhelds, and wearables designed to cater to different sectors. Our rugged devices are built to withstand harsh environments, ensuring they can keep up with your operations. 

Conker devices are built to last with different IP ratings for dust and water resistance, as well as drop and shock resistance.

Conker rugged devices are user-friendly and intuitive, making them simple to integrate into your existing workflows. We also provide customisation options to help tailor our devices to your specific needs, including bespoke hardware solutions. 

Our team works closely with our clients to ensure their unique requirements are met. Our devices are scalable and adaptable to meet future needs, providing you with peace of mind.

If you’re looking for the ideal rugged device to fit your business requirements, book a 15-minute discovery call with one of our knowledgeable consultants today.

Industries and Rugged Devices

Rugged Devices Guide: Why Industries Are Choosing To Go Rugged

In today’s fast-paced business environment, the importance of having the right mobile device for your business needs cannot be overstated. According to research by software giant Citrix, businesses believe that business mobility is a top priority, with 63% of leaders interviewed stating that it’s the biggest factor in helping them enjoy a competitive advantage. 

Whether you are a frontline worker, warehouse staff, or a logistics personnel, having a mobile device that can withstand harsh conditions and rugged environments is crucial.

However, many misconceptions exist about rugged mobile devices, making it challenging to select the appropriate device for your business needs. These myths include the belief that rugged devices are bulky, heavy, expensive, and difficult to use.

In reality, rugged mobile devices come in various forms, such as rugged tablets, rugged handhelds, and rugged wearables. These devices are intended to withstand harsh conditions such as extreme temperatures, water, and dust, making them ideal for use in challenging environments.

Industries and Rugged Devices

Rugged devices also come with a range of features that are designed to make them easy to use and enhance productivity, including barcode scanning, cellular connectivity and easy docking whether at a desk or in a vehicle mount. These features make it easy for factory workers, transport personnel, and retail staff to communicate and collaborate while on the go.

In this article, we will explore the different types of rugged mobile devices available, including tablets for factory workers, handhelds for transport, and wearables for retail. We will also discuss the difference between rugged devices and a protective casing, the features that make rugged devices the better choice, and the industries that benefit from rugged technology.

By the end of this article, you will have a better understanding of the importance of choosing the right device to ensure mobility for your business needs, and the many benefits that rugged mobile devices can provide for factory workers, transport and retail personnel.

The  Importance of Business Mobility & Digital Transformation

The ability to work on-the-go, access real-time information, and communicate with colleagues and customers from anywhere is critical for businesses to remain competitive in today’s fast-paced environment. To achieve this mobility and digital transformation, it’s essential to prioritise the use of rugged devices to ensure maximum durability and longevity. 

According to a study by Gartner, 56% of CEOs believe that digital improvements have increased revenue. Mobility and digital transformation are crucial because they enable companies to reduce errors, improve efficiency, and ensure employee safety.

One of the primary advantages of rugged devices is their portability. With a rugged tablet in hand, workers can easily move from one location to another while remaining connected to their digital infrastructure and the rest of the team. 

This is especially important for employees who need to access information and communicate with colleagues while on the go. For instance, rugged tablets with GPS and cameras can help field workers capture important data and location information and make it accessible instantly across the enterprise.

By integrating rugged devices into your business, you can ensure that your employees stay connected and productive, regardless of their work location.

Rugged Devices vs. Rugged Phone Cases

When it comes to working in demanding environments such as mining, construction, warehousing or logistics, having a mobile device that can withstand harsh conditions is essential. While consumer devices such as smartphones and tablets can be fitted with protective cases, they often do not provide the same level of durability and functionality as rugged mobile devices.

Rugged devices are designed to withstand extreme conditions, such as drops, vibrations, temperature changes, and exposure to water and dust. They are constructed to military-grade standards and are ideal for frontline workers, service technicians, and military personnel who work in demanding environments.

Consumer devices with protective cases may be marketed as “rugged”, but they cannot provide the same level of durability as purpose-built rugged devices. While a protective case can offer some protection against drops and scratches, it cannot protect the device against water, dust, and extreme temperatures. Furthermore, protective cases can add bulk and weight to the device, making it less portable and convenient to use. A protective case can do nothing for temperature tolerance and in most instances will make the device hotter meaning its performance will be degraded. 

Choosing a rugged mobile device over a consumer device with a protective case provides several advantages. Rugged devices are designed to withstand the toughest environments and are built to last, reducing the risk of device failure and downtime. They also come with business features such a better selection of ports, integrations such as barcode scanners and industrial accessories for charging and mounting.

It is essential for any business to choose the right device. To learn more about the difference between rugged devices and rugged phone cases, have a look at our comprehensive blog for further details.

Features That Make a Rugged Device “Rugged”

When selecting a rugged phone or tablet, it’s important to consider the specific features that make it “rugged.” Here are some of the key factors to keep in mind:

Ingress Protection 

Rugged devices are engineered to endure harsh environments and shield against dust, dirt, and water. The ingress protection (IP) rating measures the degree of protection a device provides against these elements. The higher the IP rating, the more resilient the device.

Shock and Vibration Resistance

Rugged devices can withstand drops, shocks, and vibrations that are typical in outdoor and industrial settings. They possess reinforced casing, shock-absorbing materials, and advanced engineering to safeguard internal components.

Temperature Tolerance

Rugged devices are designed to operate in extreme temperatures, whether it’s scorching or frigid. They can function dependably in challenging environments where ordinary consumer devices would malfunction.

Serviceability and Durability

Rugged devices are crafted for easy maintenance and repair. They incorporate modular components that can be swiftly and easily replaced, reducing downtime and repair expenses.


In some industries, such as healthcare and food service, it’s vital that devices can be sanitised and disinfected frequently. Rugged devices are fashioned with materials that are easy to clean and can withstand tough disinfectants.

Rugged devices are designed to offer durability and reliability in challenging environments. By understanding the characteristics that define a rugged device, you can make a well-informed decision when selecting the best device for your business needs.

Benefits of Rugged Devices for Businesses

Rugged devices have become indispensable tools for organisations looking to enhance productivity, reduce expenses, and improve reliability. Here are some of the key advantages of using rugged devices in your business:

Improved productivity and uptime

Rugged devices are specially designed to withstand harsh environments, making them ideal for industries such as manufacturing, construction, and logistics. They can handle drops, vibrations, and extreme temperatures, ensuring that they remain functional even in the toughest conditions. This means that workers can continue to work without interruptions, resulting in increased productivity and less downtime.

Low Total Cost of Ownership

Although rugged devices may have a higher upfront cost compared to consumer-grade devices, they can actually save your business money in the long run. Their durability and longer lifespan mean that they require fewer repairs and replacements, resulting in lower maintenance costs over time. This makes rugged devices a cost-effective investment for businesses looking to improve their bottom line.

Suitable for Various Industries and Environments

Rugged devices are versatile and can be used in a variety of industries and environments. Whether it’s a tablet for fieldwork with GPS capabilities, a handheld device for inventory management, or a portable hard drive for data storage, rugged devices can meet the needs of various businesses and their unique demands.

Reliable Performance

With rugged devices, you can be confident that your technology is dependable and will not fail you when you need it the most. The high standards of rugged tech mean that it is tested for extreme conditions, ensuring that it will operate efficiently in all situations. This reliability gives businesses peace of mind that their operations will continue to run smoothly and effectively.

Comprehensive Warranty – Conker Relax

Conker’s Relax warranty is an excellent example of a comprehensive warranty that covers all accidental damage, no matter how it happens. This means that if your device gets dropped or damaged during the course of regular use, it will be repaired or replaced at no additional cost to you. The Relax warranty also includes a dedicated technical support team to answer any questions you may have.

Having a warranty like Conker’s Relax can be incredibly valuable for businesses that rely on their mobile devices to keep operations running smoothly. With a warranty like this, you can have confidence that your devices will be repaired or replaced quickly if anything goes wrong, which can save your company both time and money in the long run.

Barcode Scanning Capabilities

Rugged devices also offer various features that are crucial for businesses. One such feature is barcode scanning capability, which is highly beneficial for industries such as retail, warehouse, and logistics.

With the use of rugged devices equipped with barcode scanners, businesses can improve their inventory management processes by accurately and quickly tracking and identifying products. Barcode scanning eliminates the need for manual data entry, which reduces the likelihood of errors and saves time. This allows businesses to efficiently manage their inventory levels, reduce waste, and ultimately increase profits.

Moreover, rugged devices with barcode scanning capabilities can be utilised in various other ways such as tracking equipment, managing assets, and validating forms. It is essential for businesses to consider such features when selecting a mobile device that meets their specific operational requirements.

Industries That Can Benefit From Rugged Devices

Rugged devices have become increasingly popular in many industries due to their durability, reliability, and performance. Here are some of the industries that can benefit from using rugged devices in their operations:

Warehouse and logistics

With the fast-paced and demanding nature of warehouse and logistics operations, rugged devices provide a reliable and efficient solution. In warehousing and logistics, a rugged device is an absolute tool to help reduce errors. According to ITSupplyChain, in a typical warehouse, order picking accounts for 55% of total labour costs. Picking errors due to manual picking can cost £25.

Rugged devices help businesses reduce this cost by helping employees manage picking better and more efficiently. From inventory management to order fulfilment, rugged devices can withstand the harsh conditions of the warehouse environment and increase productivity.

Retail and wholesale

Rugged devices are perfect for retail and wholesale operations where employees require mobility and flexibility. Rugged tablets and handhelds can provide real-time access to inventory and pricing information while also being able to handle drops, spills, and other hazards that come with the retail environment.

Manufacturing and engineering

In manufacturing and engineering industries, rugged devices are essential for their resistance to dust, dirt, and other contaminants. Rugged tablets and handhelds can be used in the production process, quality control, and even in remote locations.


Rugged devices are the go-to choice for the mining industry where devices need to withstand extreme temperatures, dust, and vibrations. Rugged tablets and handhelds are used for data collection, equipment maintenance, and safety inspections.


In healthcare, rugged devices are essential for point-of-care applications. With features such as antimicrobial casing and cleanability, rugged tablets can be used in clinical settings and to improve patient care.


When it comes to choosing the right mobile device for your business needs, it’s important to consider a variety of factors. This includes the industry you operate in, the tasks you need to perform, the environment you work in, and the level of durability and protection your device requires.

At Conker, we understand that different industries have unique needs and requirements when it comes to mobile devices. That’s why we offer a range of rugged tablets, handhelds and wearables that are tailored to the needs of various industries. Whether you need a rugged tablet for data collection or a rugged handheld for remote access to critical information, we have a device that can meet your needs.

Our rugged devices are designed to be durable and withstand harsh environments, ensuring that they can keep up with your operations. From dust and water resistance to drop and shock resistance, our devices are built to last. In addition, our devices are designed to be user-friendly and intuitive, making them easy to use and integrate into your existing workflows.

We also offer customisation options to help tailor our devices to your specific needs. This includes bespoke hardware solutions. We work closely with our clients to ensure that their unique requirements are met, and our devices are designed to be scalable and adaptable to future needs.

At Conker, we are committed to providing our clients with the best possible service and support. We offer a range of services, including technical support, repair and maintenance, and training. Our team of experts is always on hand to help with any questions or issues that may arise, ensuring that your devices are always up and running.

In short, our rugged devices are designed to meet the demands of various industries, providing superior performance, protection, and peace of mind. We offer customisation options, excellent service and support, and a range of devices to meet your needs. So whether you’re in the warehouse, retail, wholesale, manufacturing, engineering, mining, healthcare, logistics, or any other industry, we have a rugged device that can streamline your operations and solve pain points.

We have outlined just a  few of Conkers rugged devices:

  • Conker NS6 – Our flagship 6 inch rugged Windows 10 handheld is the best option if you are migrating from Windows CE. 
  • Conker SX5L – Long range rugged Android handheld that allows your workers to scan without difficulty even from a distance 
  • Conker SX82 – 8-inch rugged tablet that comes with a powerful 9800 mAh battery so you can continue scanning all day without the need to constantly charge. 

If you are looking for the best rugged device to suit your business needs, book a 15 minute discovery call with one of our experienced consultants today.

Leverage With A Rugged Device

5 Ways A Retail Business Can Leverage With A Rugged Device

In the highly competitive world of retail, staying ahead of the competition is essential for success. With new competition popping up all the time, an established business needs to continuously innovate and improve their operations to keep up. 

This means adopting new technologies, improving customer service, and finding ways to increase productivity and efficiency. Retail businesses that fail to keep up risk falling behind and losing market share to their competitors.

If you’re running a retail business, you know how important it is to stay ahead of the competition. Rugged devices are designed to withstand harsh environments and accidental drops, making them ideal for a business that requires durable and reliable devices. 

With rugged devices, you can streamline inventory management, increase mobility and efficiency, improve customer service, enhance security, and reduce downtime and maintenance costs. By incorporating rugged devices into your operations, you can stay ahead of the competition and provide your customers with the best possible experience.

Android rugged devices such as the CONKER SX50 undergo rigorous testing methods (drop test) and are MIL-STD certified.

Streamline Inventory Management

In the retail industry, inventory management is crucial to keep track of stock levels, prices and products. To ensure the accuracy of the inventory, retail employees need reliable mobile devices that provide proper support through their software itself.


Using rugged devices, a business can install inventory management software that provides accurate and up-to-date information on stock levels, prices and products.

A rugged device offers a range of functionality and flexibility that enables a business to streamline their inventory management processes, reduce errors and increase efficiency.

Barcode Scanning Technology

A rugged device can be equipped with barcode scanners that allow retail workers to scan product codes quickly and accurately. This speeds up the processes, reduces the risk of human error, and ensures that the inventory data is accurate and up-to-date.

Real-time Communication

Another example is the real-time communication functionality that a rugged device provides. With built-in 4G or Wi-Fi capabilities, rugged devices enable retail workers to communicate instantly with each other and with the central system.

This helps to reduce delays, increase efficiency and ensure that inventory data is updated in real-time. Whether you’re in the office or out, rugged devices ensure that you don’t have to worry about field communication.

Increase Mobility and Efficiency

In the retail industry, mobility and efficiency are essential to keep up with the fast-paced environment. Employees need a rugged device that can withstand difficult environments and provide the necessary functionality and ruggedized protection to perform a wide range of tasks. 

Real-time Data

Using rugged devices, retail workers can access real-time inventory data, perform transactions, and communicate with other workers and the central system from anywhere in the store. This improves mobility and allows workers to be more efficient and productive. Therefore, anyone can provide the technical support needed no matter the range.

Ability to Multitask

One example of how rugged devices can improve mobility and efficiency is through their ability to handle multiple tasks. A rugged device can perform a variety of functions, including barcode scanning, data entry, and printing. This eliminates the need for workers to carry multiple devices, increasing mobility and reducing the risk of errors.

Durability and Reliability

Another example is durability and reliability. Rugged devices are designed to withstand harsh environments and accidental drops, making them ideal for use in the retail industry. With their robust design and reliable performance, those in the retail industry can ensure that their devices are always available when needed, increasing efficiency and productivity.

One example of devices that allow for mobility are rugged smartphones such as the CONKER SX50. Running on an Android operating system, this smartphone is lightweight and can endure tough conditions that allows employees to stay productive wherever they need to go. It also has an IP rating (Ingress Protection) of 67 which makes it a device that is resistant against dust, fine materials, and other small particles.

Improve Customer Service

In the retail industry, customer service is crucial to building a loyal customer base and driving sales. To provide excellent customer service, a business will need a device that is reliable and efficient.

Quick Response to Customers

Rugged devices improve customer service by allowing workers to provide quick and accurate responses to customer inquiries, easy payment processing, and offer personalised services. Their ability to access real-time data by staying connected to the Internet of Things (IOT) allows them to provide solutions as quickly as possible.

Personalised Services

One example of how a rugged device can improve customer service is through their ability to retrieve customer data securely. With built-in security features, rugged devices ensure that customer data is kept secure and confidential.

This allows retail workers to access customer information quickly and easily, making it possible to offer personalised services to customers.

Another example is the real-time solution that these devices provide. With built-in 4G or Wi-Fi capabilities, a rugged device can enable retail workers to communicate instantly with each other and with the central system. This helps to reduce delays, increase efficiency and ensure that customer service is provided promptly.

Furthermore, rugged devices are designed to provide a solution to extreme conditions, making them ideal for use in the retail industry. With the reliability and durability of rugged devices, a business can ensure that their customer service processes are not disrupted by device limitations or failures.

Enhance Security

In the retail industry, safety and security are top priorities. When it comes to business, you need to ensure that your devices are reliable enough to protect customer data and business operations.

Keeping Data Secure

With their robust hardware and rugged design, rugged devices are able to provide IP ratings, indicating how resistant they are to dust, water, and other hazards. This means that even if the device is dropped, exposed to extreme temperatures, or submerged in water, it will continue to function and keep data safe.

Mobile devices such as rugged tablets like the CONKER NS82 are designed to withstand the harshest environments, making them ideal for use in the retail industry. This device has an IP rating of 65, providing ruggedized solutions and protection to a business.

Some businesses might be looking for Android rugged devices, in which the CONKER SX82 will be the perfect rugged device.

Moreover, rugged devices come with built-in security features that protect against data breaches, hacking, and malware attacks. A retail company can have peace of mind knowing that their sensitive data is kept safe with rugged devices.

For example, rugged devices can use advanced encryption protocols to ensure that data stays protected during transmission.

In addition, rugged devices can use remote locking and wiping features that allow a business to remotely disable or erase data from lost or stolen devices. This ensures that confidential information is not accessed by unauthorised users.

Managing Software Remotely

Rugged devices also have the power to manage OS updates and patches remotely. This is particularly useful for retail businesses that operate across multiple locations. With the ability to update and manage devices remotely, retail businesses can ensure that all devices are running the latest software and are protected against known vulnerabilities.

Rugged devices undergo heavy testing designed to ensure its toughness and strength.

Reduce Downtime and Maintenance Costs

In the retail industry, downtime and maintenance costs can be a major challenge. When devices fail, it can lead to lost productivity, reduced efficiency, and ultimately, lost revenue.

Rugged devices are designed to be durable and reliable, even in the harshest environments. This means that they are less likely to fail, reducing downtime and the need for maintenance.

For example, the CONKER NS6 is a smartphone that has a rugged hardware and IP65 rating allows it to endure drops, extreme temperatures, exposure to water, and dust resistance, ensuring that they continue to function even in challenging conditions.

In contrast, consumer devices like regular smartphones and tablets are not designed for use in tough environments and extreme conditions. They lack the durability and reliability of rugged devices, making them more prone to failure and requiring frequent repairs and replacements. This often happens to a business that implements the Bring-Your-Own-Device (BYOD) system.

The use of consumer devices in retail environments can cause the Total Cost of Ownership (TCO) to skyrocket. With consumer devices, maintenance costs, repairs, and replacements can quickly add up, resulting in higher expenses for retail businesses.

On the other hand, rugged mobile devices have a longer lifespan and require less maintenance, reducing the TCO and providing a more cost-effective solution for retail businesses. They come with the specifications needed such as an IP rating and MIL-STD and the hardware that allows them to last as long as they should.

Additionally, a rugged device comes with the ability to remotely manage and troubleshoot devices, reducing the need for onsite maintenance and repairs. A business can save time and money by quickly diagnosing and resolving issues remotely, without needing to send a technician onsite.

Conker Rugged Devices

CONKER is a UK-based technology company that produces a rugged range of devices designed to withstand tough environments, with a high ingress protection rating. Our products are specifically designed for use in industries such as logistics, construction, and retail.

CONKER devices are built to last, with features such as reinforced screens, our durable hardware can withstand drops, dust, and water. With a high ingress protection rating, our devices are protected from water and dust ingress, ensuring they continue to operate even in the harshest environments.

Our devices are also equipped with a range of features that make them highly versatile and user-friendly. For example, they offer devices with built-in barcode scanners, RFID readers, and fingerprint scanners, which allow for easy and efficient data collection.

In addition, CONKER devices are highly customizable, with the ability to run a range of different operating systems and software. This means that businesses can tailor their devices to suit their specific needs, making them highly efficient and effective.

Overall, CONKER offers a reliable and durable solution for businesses looking to streamline their operations and improve their efficiency to ensure their devices can withstand the toughest environments.

To find the ideal rugged device for your business, get in touch with us today.


Scan Smarter, Not Harder: The Benefits of Extended Range Barcode Scanners


In The News

Barcode scanning is a crucial aspect of many businesses across various industries, from retail to manufacturing, logistics, warehousing, forklift and supply chain. Traditional barcode scanners have limitations, especially when it comes to scanning barcodes from a distance or in hard-to-reach areas. This is where extended range barcode scanners like the CONKER SX5L come in, providing a more efficient way to scan barcodes from a distance and in challenging environments.

In retail, extended range barcode scanners like the SX5L are used to scan barcodes from a distance, reducing the need for employees to bend or reach to scan products on high shelves or in hard-to-reach areas. This improves efficiency and reduces the risk of injury to employees. In manufacturing, extended range barcode scanners like the CONKER SX5L are used to scan barcodes on products, parts, and components from a distance. This helps to improve the accuracy of inventory management and reduce errors in production. In logistics, extended range barcode scanners are used to scan barcodes on packages and shipments from a distance, e.g. from a forklift and may reduce the need to move goods close to achieve a scan. This improves the speed and accuracy of tracking shipments and reduces errors in logistics operations. Extended range barcode scanners are also used in warehousing, supply chain, and forklift industries.

In this article, we’ll explore the benefits of extended range scanners and how they can help businesses scan smarter, not harder. We’ll also discuss their applications in different industries and answer some common questions about these devices.

Benefits of Extended Range Barcode Scanners

Increased Efficiency

With extended range barcode scanners employees can scan barcodes from a distance without the need to get close to the object being scanned. This not only saves time but also reduces the risk of injury from reaching or bending. The CONKER SX5L has an impressive scan range of up to 15 meters, making it ideal for large warehouses and outdoor environments.

Improved Accuracy

Extended range barcode scanners like the SX5L use advanced imaging technology that can capture high-resolution images of barcodes, even in low light or challenging environments. This results in improved accuracy and fewer errors in scanning, which can save time and money in the long run.


Extended range barcode scanners like the are available in different forms, including handheld and fixed-mount scanners, which can be used in various applications. They are also compatible with different types of barcodes, including 1D and 2D barcodes.


Although extended range barcode scanners like the CONKER SX5L may cost more than traditional scanners, they offer long-term cost savings by reducing the need for additional staff or equipment to reach and scan barcodes. They also reduce the risk of errors that can result in costly mistakes.

Extended Barcode Scanners for Supply Chain

Applications of Extended Range Barcode Scanners

Extended range barcode scanners including the CONKER SX5L have numerous applications in various industries. In retail, they help scan products on high shelves or in hard-to-reach areas. In manufacturing, they help scan barcodes on products, parts, and components from a distance. In logistics, they help scan barcodes on packages and shipments from a distance. In warehousing, supply chain, and forklift industries, they help scan barcodes on products, pallets, and containers from a distance.

Extended Range Barcode Scanner FAQs

Q. Can extended range barcode scanners scan all types of barcodes?

A. Yes, most extended range barcode scanners are compatible with different types of barcodes, including 1D and 2D barcodes.

Q. How far can extended range barcode scanners scan?

A. The range of extended range barcode scanners varies depending on the device, but the CONKER SX5L has an impressive scan range of up to 15 meters.

Range varies considerably with some barcode scanners being labeled as “long range” purely as a comparison to other products available from the same supplier. The majority of barcode scanners are designed for close range usage with a maximum scan distance rarely exceeding 1 metre. Our tests indicate a scanning range of 14.4 metres with the Conker SX5L and BG2L products.

Q. How much does barcode size influence scanning range.

A. As well as distance the other important variable is the “MIL” size. MIL is equal to 1/1000th of one inch. A standard retail store barcode is 13 mill which means that the smallest element in the barcode is 13/1000th of an inch. At this size most barcode readers would need to be within 25cm to read. Our 14.4 metre test achieved above was with a 200 mil QR code, a size we have seen employed as a location code in warehouses (e.g. end-of-aisle). A halving of that to 100 mil (e.g. on a warehouse shelf) would usually halve the range. Indeed our SX5L and BG2L can scan a 100 mil QR code at 7 metres.

Q. Are extended range barcode scanners more expensive than traditional barcode scanners?

A. Yes, extended range barcode scanners are generally more expensive than traditional barcode scanners due to the more advanced scan engine. The cost differential on the overall product when compared to a standard range variant is not usually seen as high. Given the use cases enabled with this technology it is easy to justify in long-term savings by improving efficiency and reducing errors.

In conclusion, extended range barcode scanners like the CONKER SX5L provide a more efficient, accurate, and versatile way to scan barcodes, benefiting businesses across various industries. With their advanced imaging technology, extended range barcode scanners can capture high-resolution images of barcodes, even in low light or challenging environments, resulting in improved accuracy and fewer errors in scanning. The CONKER SX5L’s impressive scan range of up to 15 meters makes it ideal for large warehouses and outdoor environments. Although extended range barcode scanners may cost more than traditional scanners, they offer long-term cost savings by reducing the need for additional staff or equipment and minimizing the risk of costly errors. With their applications in retail, warehousing, supply chain, forklift, and logistics, extended range barcode scanners have become a game-changer in barcode scanning, helping businesses scan smarter, not harder.

Extended Barcode Scanners

Conker NS6

Windows CE gets a New life with the Rugged Conkers NS6 Windows Handheld


In The News

What Does The End of Windows CE Mean For Warehousing?

With Microsoft’s recent announcement regarding the discontinuation of its Windows operating systems for mobile devices such as Windows CE and Windows Mobile, the future of warehousing and manufacturing industries remains uncertain. For years, these industries have relied heavily on these operating systems to manage their day-to-day operations. Now, with the end of the Windows Embedded CE operating system, businesses are faced with the challenge of finding new and efficient ways to manage their operations.

Transition To Newer Systems

Transitioning to new systems and services will likely be a complex and time-consuming process for many companies. It may require significant investments in new hardware and software, as well as training for employees on how to use these new tools effectively. The costs of this transition could be substantial, especially for smaller businesses that may not have the same level of financial resources as larger enterprises.

Moreover, the end of the Windows CE operating system may also have implications for other aspects of the supply chain. For example, it could impact the compatibility of barcode scanners and other hardware devices that are used in warehouses and manufacturing facilities. This may necessitate further investments in new operating systems, and equipment or require businesses to switch to different technologies altogether.

End-Of-Life Date for Windows CE

The end-of-life date for Windows CE 6.0 and Windows Mobile 6.5 was July 11th, 2020, while Windows CE 7.0 reached its end of life on November 10th, 2021. This leaves those using rugged mobile devices running these operating systems vulnerable to security risks without updates and support from Microsoft. Businesses that still need to use these devices may want to consider upgrading as soon as possible. Other solutions, such as changing to a different operating system or migrating to an entirely different device should be explored to minimize any potential disruptions and ensure the highest levels of security and reliability.

Window CE Interface

End-Of-Life Date for Windows CE

Despite the potential challenges and costs associated with this transition, there are also opportunities for businesses to embrace new technologies and systems that could ultimately improve their operations. For instance, the shift towards cloud-based services and the Internet of Things (IoT) could offer greater flexibility and scalability for businesses. Additionally, newer operating systems may offer improved security features and better support for mobile devices, which could help to enhance the efficiency and safety of warehouse operations.

Overall, the transition from traditional warehouse systems to more modern technologies or to other Microsoft Operating Systems is an important step for businesses seeking increased efficiency, accuracy, and reliability. By investing in up-to-date technology, companies can be well-positioned to take advantage of the many benefits digital transformation can offer.

The implementation of new technologies in Windows CE doesn’t necessarily mean an end to efficient warehousing and manufacturing operations.

The good news is that the end of Windows CE doesn’t necessarily mean an end to efficient warehousing and manufacturing operations.

The Conker rugged NS6 Windows Handheld is one of the solutions that many companies are turning to, to fill the void just as rugged devices are used to solve other common business challenges. The NS6 is a powerful, resilient, and robust platform designed to serve the needs of the most demanding industrial applications. It offers several advantages over the Windows CE operating system, including better system stability and reliability, support for multiple simultaneous users in a secured environment, improved data capture capabilities, and additional features such as integrated barcoding and printing. This handheld device has been specifically designed with warehousing and manufacturing needs in mind.

Windows CE NS6

What Does Windows CE End Of Life Mean?

End of life means that Microsoft will no longer provide updates and support after that date for this version of windows. With no more updates or extended support being available, using these devices beyond their support dates poses a security risk to your organization from malicious attacks and other threats. This is why now is the time to plan by looking at alternatives that are available before these support dates come up.

The Conker NS6: The Solution

The use of rugged tablets and barcode scanners in warehouse operations has revolutionized the way these facilities are managed.

Rugged devices notably handhelds previously operated with the Windows CE operating system, Conker’s flagship 6-inch NS6 device combined with the updated Windows Pro operating system known for its stability, reliability, and ease of use, has filled the void previously occupied by the now discontinued Microsoft Windows CE rugged devices.

The Rugged Windows handheld provides an efficient, reliable, and cost-effective solution for managing inventory, tracking shipments, and improving productivity by working seamlessly with most WMS/TMS software solutions, SAP, and many more embedded systems.

One of the most significant benefits of using rugged tablets and barcode scanners in warehouse operations is the ability to automate inventory management. With the Rugged Conker NS6, warehouse workers can quickly and easily scan barcodes on products to track their location, update inventory levels, and track shipments. This real-time information can then be accessed by all stakeholders including management, shipping and receiving departments, and customer service, allowing for more accurate and efficient operations.

An important factor in their success is the fact that these handhelds and scanners are as ergonomic as they are rugged. Warehouse environments can be harsh with the exposure of windows and mobile devices to dust, moisture, and rough handling. Rugged Windows barcode scanners like the NS6 are designed to withstand these conditions ensuring they continue to function properly even in challenging environments. This means fewer devices need to be replaced, reducing downtime and saving money in the long run. We at Conker focus on uptime, and with the incredibly low failure rate of our devices, you will quickly see the net impact on your bottom line with a positive ROI in a relatively short space of time.

Benefits Of The Conker NS6

Instead of using the Windows Embedded Compact operating system which the majority of rugged handheld devices operate on, the 6-inch NS6 operates with the Windows Pro operating system. Windows CE compared pales in comparison to the NS6 with features that will meet all of your warehousing needs. More than just a Windows phone, the Conker NS6 provides solutions unlike any other. This device allows warehouse workers the ability to quickly and easily access the information they require without having to deal with complicated software or hardware. Additionally, the user-friendly interface makes it simple to train new employees, reducing the amount of time it takes to get them up and running.

Another advantage of rugged tablets and barcode scanners in warehouse operations is their ability to improve productivity. The Conker NS6, allows workers to complete tasks faster and more accurately, reducing mispicks, and speeding up the time it takes to complete shipments and manage inventory. This increased efficiency leads to more streamlined operations and reduced costs. The real-time information provided by the Windows Handheld allows managers to make informed decisions and adjust operations as needed, further improving efficiency and reducing costs.

Conker NS6 for Warehousing Operations

The Conker NS6 part of the Conker range of Rugged Windows devices is a powerful replacement device that offers a range of benefits, including improved efficiency, reduced downtime, enhanced security, better user experience, and no software changes. By embracing this powerful new handheld device, you can stay one step ahead of the competition while creating an efficient workspace where staff can work smarter, not harder.

The Conker NS6 has built-in analytics features that enable businesses to track and analyze key performance metrics in real time. With the use of barcode scanning, inventory updates can be quickly recorded, eliminating the need for manual tracking processes. Additionally, NFC technology allows for secure contactless transactions and authentication between devices. These streamlines operations by providing fast access to critical information as well as reducing the time needed for data entry.

For a complete breakdown of our first NS6 2/16GB version written by by Conrad H. Blickenstorfer read the article in Rugged PC Review here.

The updated NS6 version today is a far more powerful 4/64GB device.

In conclusion, the use of rugged tablets and barcode scanners in warehouse operations provides a solution that is efficient, reliable, and cost-effective. The Conker 6-inch which runs on the Windows Pro operating system can automate inventory management, improve productivity and provide real-time information that can be used to make informed decisions. With its advanced features and capabilities, the Conker 6-inch Windows Pro is an ideal choice for warehouse operations managers who are worried about the end of devices that operate on windows CE.

Supply Chain Shortages Rugged Devices

4 Ways Rugged Devices Can Help Improve Supply Chain Shortages


In The News

A supply chain shortage is a situation in which the demand for a product or service exceeds the current supply available. This can occur for a variety of reasons, including high demand, limited production capacity, delivery delays, stock outs, inefficient supply chain management, and natural disasters. Supply chain shortages can have significant impacts on a company’s operations, including lost sales, decreased customer satisfaction, and reduced profitability. In order to mitigate the effects of supply chain shortages, companies may need to implement strategies such as increasing production, finding alternative suppliers, and improving supply chain management practices.

To this day, supply chain shortages are still happening. In fact, the COVID-19 pandemic has disrupted many global supply chains, leading to shortages of certain products and materials. In addition, there are other factors that can contribute to supply chain shortages, such as high demand for certain products, limited production capacity, and delivery delays. If a company’s supply chain is not well-managed, this can also lead to shortages. It is important for companies to have contingency plans in place in order to mitigate the impact of supply chain shortages on their operations.

Reasons Why Supply Chain Shortages Are Happening

There are several reasons why there might be a constant shortage in supply chain operations:

  • High demand – If demand for a product or service is consistently high, it can be difficult for the supply chain to keep up with demand, leading to shortages.
  • Limited production capacity – If a company is unable to produce enough of a product to meet demand, this can lead to shortages.
  • Delivery delays – If there are delays in the delivery of raw materials or finished goods, this can disrupt the supply chain and lead to shortages.

  • Stock outs – If a company runs out of a product due to unexpected demand, this can lead to shortages.
  • Inefficient supply chain management – If a company’s supply chain is not well-managed, this can lead to shortages due to problems with forecasting, inventory management, and other issues.
  • Natural disasters – Extreme weather events, such as hurricanes and earthquakes, can disrupt the supply chain and lead to shortages.

Strategies to cope with Supply Chain Shortages

Increase production

Ramping up production, can help to alleviate a shortage. This may involve investing in new equipment or hiring additional staff.

Find alternative suppliers

When a regular supplier is unable to meet demand, finding alternative suppliers who can provide the necessary goods or materials may help cope with shortages.

Improve supply chain management

Improving supply chain management practices in order to better anticipate and prepare for shortages is another key solution. This might involve implementing better forecasting techniques or improving inventory management.

Allocate resources

Prioritising the allocation of limited resources to the most important products or customers in order to mitigate the impact of a shortage can also be a good solution.

Communicate with customers

It is important for companies to communicate with their customers and explain the situation if there is a supply chain shortage. This can help to reduce customer frustration and maintain customer loyalty.

4 Ways Rugged Devices Can Help Mitigate Supply Chain Shortages

Rugged devices can play a role in improving supply chain shortages by helping companies to better manage their operations and logistics. Check out how your Conker device can provide valuable support:

Real-time tracking

Rugged devices can be equipped with GPS tracking, allowing companies to monitor the location and status of their shipments in real-time. This can help to identify potential delays and issues, and allow companies to take corrective action to mitigate their impact.

Real-time tracking is crucial in reducing supply chain shortages because it allows companies to monitor the location and status of their shipments in real-time. This can help them to identify potential delays and issues, and take corrective action to mitigate their impact. For example, if a shipment is delayed due to bad weather, a company can use real-time tracking to identify the delay and take steps to reroute the shipment or find an alternative supplier. This can help to ensure that the supply chain is able to meet demand and avoid shortages.

In addition, real-time tracking can help companies to better anticipate and prepare for potential shortages. For example, if a company sees that a certain product is running low in inventory, it can use real-time tracking to monitor demand and adjust production or sourcing accordingly in order to avoid a shortage.

Overall, real-time tracking can help companies to be more proactive in managing their supply chain and to respond more quickly to changing conditions, which can help to reduce the impact of shortages.

Inventory management

Rugged devices can be used to track and manage inventory in real-time, allowing companies to better anticipate and prepare for shortages.

Inventory management is crucial in reducing supply chain shortages because it allows companies to better anticipate and prepare for changes in demand. By maintaining an accurate and up-to-date inventory, a company can ensure that it has the right products and materials on hand to meet customer demand. This can help to prevent shortages, which can lead to lost sales, decreased customer satisfaction, and reduced profitability.

Effective inventory management can also help companies to avoid overstocking, which can be costly due to the need to store and manage excess inventory. By maintaining an optimal level of inventory, a company can reduce waste and improve its overall efficiency.

In addition, good inventory management can help a company to respond more quickly to changes in demand, such as sudden increases or decreases. This can help to prevent shortages or excesses of certain products, which can disrupt the supply chain.

Overall, effective inventory management is crucial in helping a company to manage its supply chain and avoid shortages.

Supply Chain Shortages Rugged Devices

Data collection and analysis

Rugged devices can be used to collect and analyse data on various aspects of the supply chain, such as shipping times, delivery times, and inventory levels. This can help companies to identify bottlenecks and inefficiencies in their supply chain and take steps to improve them.

Data collection can help to improve shortages in the supply chain by providing companies with valuable insights into their operations. By collecting and analysing data on various aspects of the supply chain, such as shipping times, delivery times, and inventory levels, a company can identify bottlenecks and inefficiencies in its operations. This can help the company to take steps to improve these areas and reduce the likelihood of shortages.

For example, if a company collects data on delivery times and discovers that it is consistently taking longer than expected to deliver products to certain customers, it can analyse the data to identify the root cause of the problem. This might involve looking at issues with the transportation network, warehouse operations, or other aspects of the supply chain. Once the problem has been identified, the company can take steps to address it, which can help to reduce the likelihood of shortages.

In addition, data collection can help a company to better anticipate and prepare for potential shortages. For example, if a company sees that demand for a certain product is consistently increasing, it can use data to forecast future demand and adjust production or sourcing accordingly in order to avoid a shortage.

Overall, data collection and analysis can be an important tool for improving the efficiency and effectiveness of the supply chain and reducing the risk of shortages.

Improved communication

Rugged devices can be used to improve communication between different members of the supply chain, such as drivers, warehouse workers, and customers. This can help to ensure that everyone is on the same page and that any issues are quickly identified and addressed.

Start improving your supply chain management today, with Conker Rugged Devices.

Rugged Phone Cases

Choosing Between Rugged Devices and Rugged Phone Cases for Your Business

Conker Rugged Devices | #1 Reliable Tech Solutions

In The News

As businesses increasingly turn to mobile technology to improve their efficiency and operations, selecting the appropriate device can be a challenge. This is especially true for companies operating in harsh environments, where extreme conditions can create significant obstacles. In this article, we will compare rugged devices, such as handhelds and tablets, with rugged cases, and discuss their suitability for challenging conditions. 

Rugged devices are designed to withstand extreme temperatures, drop tests, and dust resistance with IP ratings, whereas rugged phone cases offer an affordable and easily replaceable option for protecting your existing mobile devices. Choosing the right device is crucial to maximising your investment in mobile technology. 

By weighing the pros and cons of rugged devices versus rugged phone cases, you can make an informed choice that meets your requirements and delivers dependable performance, even in the toughest conditions.

It is essential to consider any new hardware purchases carefully, as they can take up a significant portion of your IT budget. Some businesses may opt for a consumer device instead of a specifically designed rugged device to keep upfront costs down when deciding on the best device to deploy into the workforce. 

However, rugged mobile devices are not simply consumer products with protective casings, despite the misconception held by many. Although they can withstand the harshest work environments, they offer substantial long-term savings for all businesses.

Is a Rugged Phone Case The Answer For Your Business Needs?

When it comes to equipping your business with a mobile device, you may think that adding a rugged phone case to a consumer mobile phone for extra protection is a good option. However, a rugged device may be a better choice to withstand the harsh demands of a workplace environment.

Rugged devices that run on a Windows or Android operating system are specifically designed to resist damage from drops, dust, and water exposure. They have features like port covers and water resistance and have undergone durability tests to ensure reliable performance in the field. 

Some rugged tablets even offer wireless charging capabilities. Opting for a rugged device can provide peace of mind and ensure dependable performance in tough work environments. So, if you want a mobile device that can handle the demands of your business, a rugged phone may be a better long-term investment than just adding a phone case to a standard consumer mobile phone.

A Rugged Case Does Not Make For A Rugged Phone

Simply encasing a standard consumer mobile phone in a rugged case does not make it truly rugged.

rugged android 2

Truly Rugged Specifications

Windows and Android rugged devices are designed to handle tough, demanding work and are more durable than consumer mobile devices. They offer better productivity and reliability, especially in challenging environments like high-traffic areas or places with moisture and dust exposure. This is why rugged devices are used in various industries, from warehousing to retail and hospitality.

  1. To better understand why rugged devices are superior, it is crucial to examine their features. For instance, they have an exceptional ingress protection rating (IP rating), which means that they are safeguarded against liquid and dust ingress. In contrast, a rugged case cannot compete with the high-quality seals that come with a genuine rugged device. Although premium brand consumer devices do offer water protection, they usually come with a higher price tag and may not have complete dust protection. Moreover, seals on consumer mobile devices do not offer inherent drop protection, and the gaskets on these devices tend to rely on the glue. 

    As a result, they do not last for the three to five years that businesses require. In addition, there is little to stop employees from removing a device from its case or using it beyond the point where the case no longer provides adequate protection. Understand more about rugged IP ratings here.

2. Rugged devices are built to withstand shock and vibration and undergo extensive testing to ensure they will continue to perform under stressful daily use. Our drop test includes withstanding shocks without damage to exterior or interior parts. True rugged devices go far beyond just the strength of the outer casing. 

Interior components must also be able to rough out the constant drops, bumps, and shocks. Primarily a tough case seeks to protect the expensive good looks of a device and prevent screen damage; the most common and frustrating damage to handhelds and tablets. 

Yet despite videos of phones being dropped from helicopters, most people have experienced damage even with a case. The weak link is of course the device itself.

3. Rugged devices can withstand wide temperature ranges. No tough case can assist with this many cases exacerbate heat retention. A typical mobile device runs between 0º and 35ºC. 

Any warmer than this and the device will typically slow down due to thermal throttling. Drop below zero and consumer-grade batteries behave unexpectedly. Anything outside this restrictive range will cause consumer-grade batteries to degrade faster and be more likely to malfunction. 

Rugged devices can typically function without any problems in temperatures ranging from -20° C (or lower) to +50° C (or higher) without damaging the battery or invalidating the warranty.

4. Rugged devices are built for long-term serviceability. At Conker this has always been our primary rugged design consideration because we offer an accidental damage warranty as standard. This means we have to be confident about durability and make serviceability easy too. 

When you are equipped with consumer devices and tough cases you will eventually find that one or both of these is unavailable, likely within 3 years and certainly within 5. 

This dilemma of rapid product cycles eventually leaves businesses with equipment that cannot be serviced. In the scenario that cases become unavailable first, devices that you intended to use with that case can no longer be safely used.

5. Rugged devices can be properly and repeatedly cleaned. This was always relevant but of course, became pertinent with heightened awareness due to COVID-19. Not only do consumer devices not hold up well to alcohol and other chemicals (think screws & gaskets vs. shiny finishes and glue) a tough case gives you extra work as the case has to be removed to clean the device.

To understand the specifications of a rugged device, look for these four features: drop rating, temperature range, MIL-STD-810G, and IP rating.

When it comes to evaluating the ruggedness of a mobile device in order for it to stay productive, there are several factors to consider. One essential element is the device’s ability to withstand knocks and drops, which is measured by its drop rating.

Another important factor is the device’s ability to function in extreme temperature ranges. Some working environments expose devices to either hot or cold temperatures, making it crucial for a rugged device to function optimally under these conditions.

MIL-STD-810G is a certification that ensures the durability and resilience of a rugged device and its ability to operate in the harshest environments. The military grade certification requires the device to undergo a series of military-level tests that cover shock and vibration, among other factors.

Ingress protection, commonly known as the IP rating, is another critical factor in evaluating rugged devices. The IP rating specifies the extent to which a device is protected from solids and liquids entering it, with dust being a particularly long-term issue.

Battery Specifications For Rugged Devices

For businesses that rely on mobile devices, battery life is a crucial factor. Conker’s Windows and Android rugged devices are designed to have higher battery capacities compared to battery life device limitations on regular consumer phones. Additionally, the batteries of rugged devices can be replaced once they reach the end of their life, unlike typical consumer devices that may become impractical due to significant battery function decline after just two to three years of use.

Another advantage of rugged devices is their added versatility. Many rugged devices offer hot-swappable battery functions, which allow batteries to be replaced without powering off the device. With both internal and external batteries available, operational efficiency can be significantly improved.

However, simply adding a rugged case to a regular phone might cause the device to overheat. Batteries in any device typically generate heat, and a rugged case might inhibit the necessary heat dissipation for safe operation.

Charging Made Easy

Consumer devices often require users to repeatedly plug and unplug wired chargers, which can be time-consuming and awkward when dealing with multiple devices. This constant action can also cause rapid wear to the charging pins, and the charging ports are areas where dust and water can easily enter when damaged. 

Rugged devices commonly use a drop-and-dock solution for charging, providing a long-term, simple, and durable solution.

Using fit-for-purpose devices for business mobility is essential for efficiency in warehousing, logistics, or supply chain operations. Regardless of the industry, investing in devices that do not provide the best value, in the long run, is not ideal. Rugged devices are the perfect solution for any business operation because they are built to do the job with minimal downtime.

In the long term, downtime is more expensive than the device itself. The low total cost of ownership requires both rugged hardware and responsive service for your devices when needed.

Conker IT with Rugged Mobile Devices

If you’re looking for a way to change the way you do business, Conker’s rugged range of devices might be just what you need. With either Android or Windows operating systems available, it’s easy for your team to choose a device that will match your current software and processes. This can save time and resources as you won’t have to undergo a complete overhaul of your existing systems just to accommodate a new device.

But it’s not just about the operating system – Conker’s rugged devices are designed specifically for businesses that need mobility and durability. From drop ratings to temperature range to MIL-STD-810G certification to IP ratings, these devices undergo testing methods and are built to withstand the harsh conditions of real-world use. 

They can handle shock and vibration, extreme temperatures, dust are water resistant and you can drop them repeatedly without losing functionality or the device suffering significant damage. This means you can count on your devices to keep working no matter what conditions your team encounters.

Of course, reliability is only part of the equation. Conker also makes the business rugged and hassle-free with dedicated customer and technical support in the UK. If you have any issues or questions, you can get in touch with Conker’s team of experts who can help you troubleshoot and find solutions quickly. This can help minimise downtime and keep your team working efficiently.

All of these benefits add up to a low total cost of ownership for your rugged devices. While the initial investment may be higher than a standard consumer device, the longer lifespan and reduced downtime can save you money in the long run. And with Conker’s dedicated support, you can be sure that you’re getting the most out of your investment.

To start your rugged journey, get in touch today.

Conker Rugged Devices | #1 Reliable Tech Solutions

customer service - conker

Now more than ever, there is a need for exceptional customer service models


In The News

Exceptional customer service

We can all recount examples of good customer service and we all understand the frustrations of being handed over to the next representative who is no more empowered than the previous one. Nobody wants to experience bad or even mediocre customer service. Here James Summers, CEO at Conker, shares his experience and advice for ensuring first-class customer service…
Identifying the opportunities tablets represented for businesses.

Experiences of early technology shaped my thinking around bad tech and customer centricity. Starting my own business offered a clean slate and I realised there was an amazing opportunity to build something special from the ground up.

It is vitally important to understanding that a customer-centric organisation requires the right mindset, tenacity, empathy, knowledge, customer insight and consistency. These values should be intrinsic at every level, and in every department.

Focus on internal systems

Great products and systems will always help. I’d advocate any business should focus on building internal systems, enabling them to track every single asset and its performance for its entire lifetime.

Analysis helps us to guide our customers around the performance of their device estate and flag if there are anomalies that need attention. Even with the best fit-for-purpose products, performing in the most demanding environments, the real value for customers is the response they get to events that happen after the purchase is made.

Understanding product failure

Technology will, and does, go wrong. It is vitally important to have an understanding on everything possible relating to failure and the total cost of ownership. Customers want their suppliers to have a contingency plan, take responsibility and make life easy for them.

Keep it simple

Most examples of good customer service can be quite simple. Explaining what good outcomes look like helps everyone to understand the philosophy of the experience you want your customer service team to deliver. An excellent starting point is to look through the lens of the customer and understand what they need, not shoe-horning what your systems can or can’t do.

Drawing on the restaurant experience can be helpful to explain what staff can do. For example, front-of-house staff shouldn’t have to get approval to offer a customer a complimentary glass of wine because they had to wait a little longer for their table. Touches of customer delight are built into their training and delivered automatically.

Train your team to take responsibility and go the extra mile

I believe it’s imperative to train every member of your team to take responsibility and use their discretion in how they delight your customers – the aim is for them to take ownership and want to become customers’ trusted partners.

I’d encourage executives to seek out ‘go the extra mile’ stories and celebrate them. This effectively adds to peer-to-peer learning and builds up confidence that it is okay to jump in the car, at 5 p.m. on a Friday, to deliver a mission-critical item to a valued customer – these touches just take a little bit of thoughtfulness.

customer service - conker

Make it easy to communicate with your team

Many businesses focus on initiatives to minimise and automate service believing that it lowers costs, but in most instances, it damages customer confidence and creates a secondary demand for service based on the initial failure. Business-to-business service queries are usually more complex than those that can be solved by automated customer service agents via your website. Being available and highly responsive is usually greatly appreciated and rewarded with loyalty. This is particularly important in these current times of economic uncertainty when brand loyalty will be of huge value to your company’s stability and bottom line.

If you believe that innovation lies in solving problems you’ll be solving your clients’ wider problems and adding value. When we’re helping our customers to achieve significant reductions in their downtime, we know that we’re hitting our targets – targets that go way beyond the measurement of the number of calls answered and on-time deliveries.