Technology has totally reshaped the way that businesses and customers communicate with each other, and this trend has extended to governments, local authorities and citizens. These advancements have frequently been discussed in parliament over recent years, with the government’s event ‘Safe and Smart’ bringing representatives from various agencies together to talk about how technology can make organisations more efficient and collaborative. The benefits the public sector could reap from hard-wearing tech are undeniable and as technology continues to advance, the way we interact with our surroundings are ever changing.
Overcoming new challenges
As technology evolves, new challenges are constantly being presented to the powers-that-be. The Health and Safety Executive or HSE is currently exploring new ways to interact with the data that new technology has been capturing. Some individuals are quicker to embrace new technologies than others, especially those that have been working with the same old systems for many years. HSE Chief technology officer James Anderson identifies three types of people within organisations – early adopters, those resistant to change and people that remain indifferent. Employers with change-resistant staff are urged to spend time with them to educate them about the benefits of new technology including hard-wearing mobile devices and persuade them to embrace it.
Tech and Enhanced Communication
More and more people are using tech in their day-to-day lives to improve their health, wellbeing and overall productivity with apps at our fingertips being used by millions. It has revolutionised – and continues to revolutionise – the way we work in the public sector. Social networking websites, emails, voicemails, and video conferences mean that distance is no longer an obstacle. Tech has eliminated this problem, making contact in multiple forms instantly accessible. technology like VoIP is leading the way in business to business interaction – moving us to a more collaborative work environment.
Video conferencing has enabled vital decisions to be made remotely, with data collected via devices like smartphone, tablets and other devices giving public sector staff detailed insights. The benefits extend to a wide range of public organisations, including those from the fields of transport, education, defence, law, housing and many more. For example, data suggests that engagement with local authorities and other public sector organisations on a mobile device is 80%-90% rather than a 45%-50% rate using traditional methods. In a nutshell, it’s about people having the right data at the right time, the right information they need in order to make an informed decision and capture their results in a central system.
At Conker, we produce Business Rugged tablets, barcode scanners and smartphones with features including reinforced frames, shock-proof components and watertight seals to protect and prolong the lives of devices. Our solutions provide public sector employees with the functionality of desktop yet the portability of an Android Tablet, with other features including high resolution screens and cameras, shock absorption and the optional barcode scanning. We are also able to produce robust bespoke devices with customised features and specs that meet and exceed expectations. We can also offer GDPR-compliant data cleaning. Typical smartphones and tablets need to be replaced on an annual basis, but our rugged solutions can last for many years, enabling public sector organisations to make even the tightest budgets go further. To find out more about our rugged devices, get in touch today.
Get in touch today to find out more about our rugged tablets and smartphones.